Assistant Director AU Online, Instructional Design, Engagement and Assistance (IDEA)

Job Summary

The Assistant Director for Instructional Design, Engagement and Assistance (IDEA), under the supervision of the Director of Instructional Design, will support the development of innovative online courses and programs, provide personalized technical and pedagogical faculty support, manage faculty and student feedback collection and reporting, and supervise the Instructional Technology Coordinator and the Instructional Technology Specialist. They play an active role in decisions related technology within the online courses, ensuring that experiences meet the specifications of the degree program and adhere to institutional expectations for rigor, quality, and scalability.

The Assistant Director will specialize in the following two areas: managing online course technologies and faculty development. This position will be expected to do a significant amount of work within the Learning Management System (LMS) in the AU Online (AUO) courses to provide the support needed for delivery. The Assistant Director will have no responsibility for the oversight and functioning of the LMS.

Responsibilities

The duties include, but are not limited to:

PROVIDE PREMIUM SUPPORT FOR INSTRUCTORS:

• Consult with faculty in creative and effective best practices in online teaching
• Communicate with faculty based on a set schedule for temporal support with encouragement to act
• Address faculty requests for assistance in a timely manner
• Collect instructor feedback on courses to share with the Director
• Recommend changes and adjustments to courses based on faculty requests for assistance via Mojo Helpdesk
• Maintain log of changes requested by faculty that are made to course sections and primary shells
• Employ a coaching stance for teaching observations and support

PRODUCE AND MANAGE FACULTY DEVELOPMENT RESOURCES AND OPP:

• Conduct needs assessments to determine faculty development needs
• Lead the development and implementation of faculty development opportunities (both pedagogical and technical) offered in a variety of modalities (e.g., online resources, just-in-time learning modules, facilitate professional learning communities, and host synchronous sessions The focus is on assisting faculty members in teaching AU Online courses
• Collaborate with IDEA team members and university faculty to develop instructor development resources
• Generate detailed reports of faculty engagement within the Community for Learning and Teaching for the Director
• Manage the faculty recognition program
• Implement faculty communication plan

MANAGE FACULTY AND STUDENT FEEDBACK COLLECTION AND REPORTING:

• Manage opportunities for faculty and students to provide feedback on courses and their AUO experience in totality
• Report data to the Director on a regular basis
• Make informed recommendations to the whole IDEA Team for changes and adjustments to courses based on faculty and student feedback
• Serve as the voice of faculty in discussions within the IDEA Team

SUPERVISE THE INST. TECH. COORD. AND THE INST. TECH. SPEC.:

• Serve as the Approver within OneUSG for time off and other matters. Discuss with the Director as needed
• Provide support and coaching on time management and task prioritization
• Establish a collaborative relationship with those in the two roles
• Update the Director weekly on projects, workload, performance
• Ensure all work plans, logs, etc. are accessible to the Director 24/7
• Mentor the two teams in their job roles and professional growth

ONGOING PROFESSIONAL GROWTH:

• Update and improve one's own knowledge, skills and attitudes pertaining to faculty development, course data collection and usage for improved teaching and design, and leadership
• Present or publish scholarship related to educational technology, instructional design, higher education, and teaching and learning

OTHER: Perform other duties as assigned.

Required Qualifications

Master's degree from an accredited college or university in instructional design, educational technology or a related field along with working in higher education supporting faculty and online education for five or more years, including teaching in higher education for three or four years.

Preferred Qualifications

Preferred Experience

• Teaching experience in higher education for five or more years. Successful online and/or hybrid teaching experience in higher education
• Demonstrated success working with faculty members or other instructional staff to improve teaching and learning and in their use of learning management systems
• Experience using learning management systems, visual presentation software, online collaboration tools, and web authoring tools to create online learning environments
• Experience developing and facilitating professional development opportunities to faculty members
• Developing and facilitating professional development opportunities to faculty members
• Managing direct reports
• Collecting student and faculty data to inform continuous improvement

Knowledge, Skills, & Abilities

KNOWLEDGE

• Knowledge of adult learning theory and how they apply to online teaching
• Best practices in the provision of faulty development
• Basic learning analysis
• SACSCOC requirements for online education

SKILLS

• Uses active listening skills
• Communicates effectively in visual, oral, graphical, and written form
• Communicate effectively with various groups of faculty members, staff, and others
• Solicits, accepts, and provides constructive feedback
• Effectively use of a variety of educational technology tools (e.g., Desire2Learn, Echo360, MS Teams, Adobe Creative Cloud, Respondus, Anthology, etc)
• Attention to details
• Operates with a high level of organization
• Facilitate synchronous and asynchronous online faculty development

ABILITIES

• Ability to maintain confidentiality
• Apply appropriate instructional design process to a given instructional project/problem for faculty development and support resources
• Evaluate course design and online teaching with quality rubrics to improve practice
• Maintain effective interpersonal relationships with internal and external clients
• Guide faculty in creative and effective use of available campus and related technologies
• Assist faculty members with producing instructional videos
• Author WCAG 2.0 compliant content and materials
• Ability to work independently or in a team setting
• Thrive in a distributed collaborative work environment
• Manage multiple projects to ensure deadlines are met
• Acquire new knowledge and skills as needed to create effective solutions to novel problems

Shift/Salary/Benefits

Shift: Days/M-F (Work outside of normal business hours may be required)

Pay Band: B14

Salary: Minimum $75,300/annually - Midpoint: $80,000/annually

Salary to be commensurate with the qualifications of the selected candidate within the established range (generally minimum midpoint) of the position.

Recruitment Period: Until Filled