Learning Technologies Specialist I - Academic Innovation

Job Summary

The Learning Technologies Specialist I provides skilled technology assistance in the operation, maintenance, and repair of hardware and software that is utilized in the learning environment. The develops, implements, and supports innovative online and technology-enhanced educational experiences, including course design, learning management systems, and digital pedagogies for distance education.

Core Responsibilities

1. Prepares, operates, and maintains of classroom and special event technology.
2. Installs, operates, adjusts, and maintains classroom technology used in the learning environment including but not limited to computers, projectors, monitors, audio systems, cameras, recording systems and document cameras in classrooms, labs, and conference rooms.
3. Diagnoses and analyzes technology issues in the learning environment to include but not limited to computer hardware/software, wired/wireless networks, and audiovisual equipment.
4. Loads, reimages and tests classroom computer images, while providing technical support and knowledge of classroom computers and/or a network to include setup of classroom computers on university network; installing and configuring classroom computer hardware and software.
5. Provides assistance to clients of the university; and administering, troubleshooting, and loading of requested software that has been approved by the university but is not standard on the classroom computer image.
6. Oversees classroom transmission in university supported distance learning facilities.
7. Provides technology support for university approved special events.
8. Trains faculty, staff, students and visitors in the proper use and care of equipment and software in the learning environment.
9. Provides well thought-out technology solutions to faculty, staff, and students of the university with the assistance of management.
10. Delivers equipment to enhance the learning environment when not permanently installed.
11. Assists in large scale technology installation projects under the direction of management.
12. Communicates with faculty and staff regarding classroom technology issues, concerns, and updates.
13. Promotes safety and environmental protection by immediately reporting unsafe situations, spills, and accidents; following University safety plans/procedures/protocols; and participating in appropriate safety training.
14. Performs other duties as assigned.

Required Qualifications

• High School Diploma, Vocational Training or Apprenticeship in a related field.
• One (1) year of related work experience.
• This position requires the ability to maintain the security and integrity of UT San Antonio and its infrastructure.