"Assistant Director for Facilities and Event Management"

Position Information

Position Title: Assistant Director for Facilities and Event Management
Department: JSMBS Facilities

Position Summary

The Assistant Director for Facilities and Event Management plays a critical role in the day-to-day operations, facilities coordination, and event management for the Jacobs School of Medicine and Biomedical Sciences location at 955 Main Street. Reporting to Jacobs School administrative leadership, this position provides operational oversight for a complex academic, clinical, and event-driven environment, serving as a key liaison between campus partners, external vendors, faculty, staff, students, and visitors.

This role holds responsibility for facilities operations, event planning and execution, space utilization, safety coordination, service center oversight, and customer-focused service delivery.

Key Responsibilities:

Facilities Operations & Building Management

• Serve as the primary facilities operations lead for 955 Main Street, overseeing day-to-day facilities operations in collaboration with the Jacobs School Facilities team, University Facilities, Campus Planning, Security, Custodial Services, IT, and other service units.
• Develop, manage, and monitor the building work-order log; place, track, and follow up on service requests to ensure timely resolution.
• Confirm, modify, and oversee room reservations within the Event Management System (EMS).

Event & Space Management

• Provide strategic and operational leadership for academic, administrative, and external events hosted at 955 Main Street.
• Serve as Service Center Manager for room rentals and event-related space usage, working with the Jacobs School Business Office on rate setting, recalculations, and space request management.
• Lead event planning and logistics, including walk-throughs, staffing coordination, custodial, facilities, and security support.

Tours, Outreach & Stakeholder Engagement

• Lead and manage building tours for internal and external stakeholders.
• Serve as an ambassador for the Jacobs School of Medicine and Biomedical Sciences and the University at Buffalo.

Operational Leadership & Staff Support

• Coordinate onboarding logistics for new faculty and staff, including office setup, access credentials, nameplates, and custodial requests
• Monitor and manage the Jacobs School Facilities email account, triaging requests related to access, events, keys, and building issues

Continuous Improvement & Administrative Oversight

• Identify opportunities to improve facilities, event, and space management processes
• Develop and refine operational procedures and workflows

Outstanding Benefits Package

Working at UB comes with benefits that exceed salary alone. There are personal rewards including comprehensive health and retirement plan options. We also focus on creating and sustaining a healthy mix of work, personal and academic pursuit - all in an effort to support your work-life effectiveness. Visit our benefits website to learn about our benefit packages.

About The University at Buffalo

The University at Buffalo (UB) #ubuffalo is one of Americas leading public research universities and a flagship of the State University of New York system, recognized for our excellence and our impact. UB is a premier, research-intensive public university dedicated to academic excellence. Our research, creative activity and people positively impact the world. Like the city we call home, UB is distinguished by a culture of resilient optimism, resourceful thinking and pragmatic dreaming that enables us to reach others every day. Visit our website to learn more about the University at Buffalo.

As an Equal Opportunity / Affirmative Action employer, the University at Buffalo will not discriminate in its employment practices due to an applicants race, color, religion, sex, sexual orientation, gender identity, national origin and veteran or disability status.

Minimum Qualifications

• Bachelors degree with 2 years of progressively responsible experience in facilities operations, event management, venue management, or related fields.
• Demonstrated experience managing complex logistics, facilities operations, or events in a multi-stakeholder environment.
• Strong organizational, communication, and problem-solving skills.
• Strong customer service orientation and professionalism, with the ability to serve as an enthusiastic ambassador for the School and University.
• Ability to work independently, manage competing priorities, and exercise sound judgment.

Preferred Qualifications

• Experience in higher education, athletics, healthcare, or large-scale event operations.
• Familiarity with EMS or similar space and event management systems.
• Familiarity with iLabs or similar service center management platforms.

Salary Range

$60,000 - $75,000