Assistant Director of Facility Operations

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Large Employers in 2023.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

Posted Job Title

Assistant Director of Facility Operations

Job Profile Title

Associate Director B, Athletic Operations

Job Description Summary

Under the general supervision of the Associate Director of Facility Operations, the Assistant Director assists with the daily oversight including the Pottruck Center, Sheer Pool, and Fox Fitness Center. Oversees and supports the Facility Coordinators in the hiring, onboarding, and training of part time staff. Oversight of the two full time Facility Coordinator staff. This position leads and manages professional and administrative duties related to operations of all facilities. Coordinates all maintenance of facilities and equipment, inventory, and housekeeping needs. Develops plans related to facility planning, space utilization and management, safety and accessibility requirements. Coordinates operations to support all program and service areas. This position will maintain appropriate certification to support the facility and aquatics (CPR Instructor, CPO, PA Pesticide License). Will assess and mitigate current and future risk for the department, review risk management policies and procedures, and leads CPR/AED/First Aid certifications and audits of staff. Assist with event management as needed. Supports the varsity swim and dive team during home competitions.

Job Description

Job Responsibilities

• Assists the Associate Director, Facility Operations with supervision and management of recreation facilities, including planning for openings and closings, enforcing policy compliance, participating in risk management tasks, addressing customer issues, and serving as a resource to the part-time staff. Performs daily facility inspections to identify maintenance or housekeeping needs, manages preventative maintenance programs for fitness equipment, and reports on work order requests and equipment repair progress.
• Works collaboratively with the Associate Director, Facility Operations to evaluate and coordinate aquatic facility repairs, maintenance, housekeeping, and capital projects. Maintains Certified Pool Operator and PA Pesticide License. Communicates with Aquatics Coordinator for scheduling and operational purposes.
• Responsible for personnel management of all facility operations coordinator staff including training, supervision, evaluation, development, and discipline.
• Support Facility Operations Coordinators in the hiring and onboarding process for new employees, in addition to overseeing and tracking the scheduling, performance, training, risk audits, and team building for a staff of nearly 30 Recreation Assistants. Ensures buildings are staffed safely and appropriately so that they can remain open as scheduled. Processes payroll for part-time staff members in absence of Coordinators.
• Works collaboratively with the Associate Director, Facility Operations to assess and mitigate current and future risk for the department. Reviews risk management policies and procedures, holds required associated trainings, certifications, and licenses, and teaches safety and certification courses as required.
• Assists with purchasing, inventory, reporting, and budget management for recreational facilities, with primary responsibility for Sheerr Pool operations.
• Event manager as needed for DRIA and Business Development events. Assists with the coordination of game day operations for varsity home swim meets.
• Other duties and responsibilities as assigned.

Qualifications

• Bachelor of Arts and 2 to 3 years of experience or equivalent combination of education and experience is required. Degree in higher education, recreation, sport management, physical education, or other related fields preferred.
• Minimum two years of progressive management and supervisory experience in facility operations or similar field. Experience in university recreation preferred.
• Current American Red Cross Adult CPR and AED instructor certification, Certified Pool Operator (CPO) and PA Pesticide License required. Will be required to obtain these certifications within the first 60 days of employment.
• Demonstrated budgetary, risk management, and supervisory experience.
• Demonstrated ability to achieve assigned objectives, within budget and desired time frame.
• Demonstrated knowledge of national trends and practices in recreation facilities.
• Demonstrated ability to work with an ethnically diverse and culturally pluralistic student population and campus community.
• Commitment to student development and ability to motivate and work closely with students/staff.
• Demonstrated ability to collaborate, form partnerships, and work effectively as a member of a goal-oriented team.
• Ability to oversee projects and manage multiple priorities.
• Ability to work evenings, weekends, and/or holidays required.

Application Requirement

A Cover Letter and Resume/CV are required to be considered for this position. Please upload your Cover Letter where it asks you to upload your Resume/CV; multiple documents are allowed.

Job Location - City, State

Philadelphia, Pennsylvania

Department / School

Division of Recreation & Intercollegiate Athletics

Pay Range

$57,500.00 - $57,500.00 Annual Rate Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, and in alignment with salary ranges based on external market data for the job's level. Internal organization and peer data at Penn are also considered.