Assistant Director of Financial Aid Outreach - PT
Job Summary:
Reporting to the District Director of Student Financial Aid Services, the Assistant Director of Financial Aid Outreach is responsible for leading financial aid outreach initiatives to promote application completion within the student life cycle. This role is also responsible for focusing on aligning financial aid processes with student admissions, coordinating outreach efforts, and ensuring compliance with regulations.
Primary Duties and Responsibilities:
Essential Performance Requirements
Develops, coordinates, and implements financial aid outreach goals established by the Student Usage of Financial Aid work team, emphasizing integration into the student life cycle
Creates a documented process aligning financial aid application completion with the student admissions process and develops a marketing portfolio to de-stigmatize financial aid
Establishes metrics and benchmarks for completed financial aid applications by enrolled students
Designs professional development opportunities for college personnel to assist students with financial aid applications and eligibility inquiries
Coordinates a unified approach to financial aid support across the college to achieve enrollment, retention, and student success objectives
Conducts financial aid presentations for students, staff, and community partners
Stays updated on financial aid regulations and incorporates innovative trends into college financial aid outreach efforts
Assists in short and long-term financial aid planning processes
Service Excellence
Participates on behalf of the College in external community organizations and associations as assigned to support the Essential Performance Requirements
Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the worksite
Completes all required training and professional development sessions sponsored through Tarrant County College (TCC)
Supports the mission, values, goals, and principles of the College
Supervision
Works under the general supervision of the District Director of Student Financial Aid Services
*Performs Other Related Tasks as Required
*The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.*
Required Minimum Qualifications:
Bachelor's
Five (5) years' working experience related to the Essential Performance Requirements
Four (4) years' administrative working experience in a Financial Aid office
Preferred Qualifications:
None
Knowledge, Skills and Abilities:
Knowledge of federal and state financial aid regulations
Skilled in exceptional management and organization skills
Skilled in excellent oral and written communication
Skilled in excellent customer service and interpersonal skills
Skilled using computerized applications and enterprise systems, including word processing, spreadsheet, and presentation software
Ability to work on multiple projects simultaneously, set priorities, and meet deadlines
Physical Demands and Work Environment:
Physical Demands
The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to stand, walk, and climb or balance. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work Environment
The work environment characteristics described here are representatives of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually quiet.
Accommodation/EEO Statement:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.
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