"Assistant Director of Financial Aid - TIV Programs"

Position Summary

The Assistant Director of Financial Aid - TIV Programs coordinates the administration, processing, awarding, and reporting requirements of the Bishop State Financial Aid Office for all Title IV aid.

Essential Duties and Responsibilities

The essential job functions listed are not comprehensive and duties and responsibilities may change without notice.

• Answer numerous calls and emails a day from students that involve resolving aid issues and concerns pertaining to all aspects of financial aid
• Attends meetings, as required
• Collaborates with various departments as a financial aid resource
• Utilizes the QLess System to track and notify students that Financial Aid is available to assist them once they sign in
• Provides frontline customer service and assistance to students and parents as needed
• Serves as Satisfactory Academic Progress Appeal processor and Appeals Committee Chair for the Financial Aid Office
• Serves as liaison to Inceptia (f PS for federal verification) to maintain Verification Gateway portal daily operations and resolve any student issues
• Counsels all students and prepares all documentation for individuals who are requesting any form of Professional Judgment for review by the Financial Aid Director
• Prepares all V4N5 reporting, as required by the U.S. Department of Education
• Packages and disburses federal student aid based on regulations set forth by the U.S. Department of Education
• Monitors students and communicates with Advising and faculty advisors to ensure all courses are within the student's program of study, as required for accurate Pell Grant disbursement
• Performs monthly audits of the FSEOG program to ensure compliance
• Completes all Data load processes daily and works all associated reports, including ATB students, subsequent ISIR review, SAP status review, and all error logs
• Serves as a community liaison for Financial Aid, presenting at outreach initiatives and workshops pertaining to FAFSA - Day, Evening, and Weekends - high schools, community centers, etc
• Trains and supervises all frontline staff members
• Serves as alternate School Certifying Official (SCO)
• Prepares reports as needed for the President, Financial Services, Dean of Students, and/or Financial Aid Director
• Complies with all policies of the U.S. Department of Education, the Alabama Community College System, the College, and the Financial Aid Office
• Acts as Co-Director in the absence of the Director of Financial Aid
• Performs other related work as assigned

Work is generally performed in an office environment with frequent interruptions and irregularities in the work schedule. Learned physical skill is required for keyboarding. Frequent walking, standing, or sitting may be required. Working hours may vary and occasional evening or weekend work is required. No special coordination beyond that used for normal mobility and handling of everyday objects and materials is needed to perform the job satisfactorily.

Qualifications

Minimum Requirements:

Bachelor's degree in business, accounting, education, or other related field required. Five years student financial aid experience required.

Preferred Requirements:

Experience with Ellucian Banner in a higher education setting.

Application Procedures/Additional Information

Application Procedure:

Position announcements and employment applications are available at https://www.schooljobs.com/careers/accs/bishopstate. Applications currently on file must be resubmitted for this position. Delinquent and/or unsigned application packets and/or documents will not be accepted. Only complete application packets will be given consideration for employment. A completed application packet consists of: Completed Bishop State Community College employment application, Current resume, Applicable Transcript with conferred date (While an unofficial transcript may be submitted as part of the application packet, an official transcript must be received before the date of hire.)

Application Deadline:

More than one position in the same job classification may be filled from the applicants for this position should another vacancy occur during the search process. In accordance with Alabama Community College System policy and guidelines, the applicant chosen for employment will be required to sign a consent form for a criminal background check. Employment will be contingent upon receipt of a clearance notification from the criminal background check. Bishop State Community College is an active participant in the Employment Eligibility Verification Program (E-verify). E-verify electronically confirms an employees eligibility to work in the United States as required by the Department of Homeland Security.

Other Information:

The Selection Committee will screen all applicants for the position. The Committee will select applicants for in-person interviews which may consist of question/answer session and /or skills assessments. Applicants must adhere to the Colleges prescribed interview schedule and must travel at their own expense. The College reserves the right not to fill the positions in the event of budgetary or operational constraints. Bishop State Community College is a multi-campus organization, and employees of the College are required to travel among various work sites for both day and evening responsibilities and must provide their own mode of transportation. Bishop State Community College is an equal opportunity employer. It is the policy of the Alabama Community College System, including postsecondary community and technical colleges under the control of the Alabama Community College Systems Board of Trustees, that no employee or applicant for employment or promotion, on the basis of any impermissible criterion or characteristic including, without limitation, race, color, national origin, religion, marital status, disability, sex, age, or any other protected class as defined by federal and state law, shall be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program, activity, or employment. Bishop State Community College will make reasonable accommodations for qualified disabled applicants or employees. Bishop State Community College reserves the right to withdraw this job announcement at any time prior to the awarding.

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