Assistant, HR Administrative Services

Job Summary:

This role provides professional customer service and administrative support to the Human Resources (HR) department. The position is responsible for delivering high-quality clerical, receptionist, and project-based support, ensuring efficient daily operations and effective service to internal and external stakeholders.

Primary Duties and Responsibilities:

Essential Performance Requirements
• Enters, updates, and maintains employee records in HR systems and databases, ensuring accuracy and timeliness of data entry as well as alignment with established procedures
• Assists with compiling, formatting, and preparing standard and routine reports to support internal operations and external reporting requirements, following established procedures and guidance
• Responds to routine HR inquiries, providing guidance within established policies and referring complex matters as needed
• Prepares and formats correspondence, forms, and other departmental documents with attention to detail and consistency
• Identifies basic issues and utilizes available resources and procedures to support timely resolution
• Provides cross-functional support to other HR areas, as assigned

Service Excellence
• Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the worksite
• Completes all required training and professional development sessions sponsored through Tarrant County College (TCC)
• Supports the mission, values, goals, and principles of the College

Supervision
Works under the general supervision of the assigned department leader

Performs Other Related Tasks as Required

The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

Required Minimum Qualifications:

• High School Diploma or General Equivalency Diploma (GED)
• Three (3) years of experience providing administrative support

Preferred Qualifications:

• Associate’s degree
• At least one (1) year’s working experience in a Higher Education
• At least one (1) year’s working experience in Human Resources

Knowledge, Skills and Abilities:

• Knowledge of general office and administrative support practices, including records management, data entry, document preparation, and routine reporting procedures in a professional office environment
• Skilled in delivering high-quality customer service and building effective interpersonal relationships, including strong listening, verbal, and written communication skills
• Skilled using computer applications and enterprise systems, including word processing, spreadsheet, and presentation software
• Ability to work effectively both independently and as part of a team in collaborative environments, engaging with faculty, staff, and external stakeholders
• Ability to apply critical thinking and sound judgement to identify, resolve, and communicate routine issues in an environment with changing priorities and varying workloads
• Ability to effectively manage multiple tasks and interruptions while maintaining accuracy and meeting established deadlines in a fast-paced environment
• Ability to maintain professionalism, diplomacy, and tact while handling sensitive and confidential information with discretion

Physical Demands and Work Environment:

Physical Demands
The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to stand, walk, and climb or balance. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually quiet.

Accommodation/EEO Statement:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.