"Assistant Manager, Alumni Relations & Development (NUS College)"

Job Description

NUS College is seeking an enthusiastic and dynamic professional to support our development and alumni relations efforts. In this role, you will assist with fundraising campaigns, support major gift initiatives, manage correspondences, and play a key role in event management and gift administration. You will also oversee data management and analytics, provide essential administrative support, and handle special projects as needed. If you are detail-oriented, organised, and passionate about building strong connections, we invite you to apply and make a meaningful impact in our vibrant community.

Reporting Manager: Senior Manager, Alumni Relations/Development

Duties & Responsibilities

• Data Management:
  • Manage all aspects of the alumni, donor and prospect database and ensure records are accurate and detailed.
  • Ensure data integrity and confidentiality of donor and alumni information.
  • Coordinate data collection across the faculty to ensure that alumni and donor metrics are accurate.
  • Generate reports and analyse data for alumni relations and development needs.
  • Collate and update alumni and donor profiles in the database (i.e. gather information from various sources to enrich alumni records)
• Prospect Research:
  • Assist in identifying and qualifying prospective major gift donors.
  • Collaborate closely with Head, Development on developing cultivation plans for prospective donors.
  • Oversee and manage the donor pipeline
• Gift Stewardship:
  • Lead in managing all aspects of the donor stewardship piece including donor reporting schedule, donor engagement and donor communications.
  • Manage process for customised impact reports to donors and ensure that reports are produced in a timely manner.
  • Liaise with internal stakeholders to collect and track information on impact of philanthropic gifts.
  • Oversee the Development Office’s gift fund registry.
  • Assist Head, Development in gift fund utilisation conversations with internal stakeholders.
• Event Management Support:
  • Assist in the planning and execution of alumni and donor events such as reunions, networking sessions, fireside chats, fundraising galas, etc.
  • Manage all aspects of event logistics including venue bookings, event invitations, event guest list, procurement matters, budget tracking, etc.
  • Where required, support in-person or virtual events
• Communication:
  • Oversee student, donor and alumni profiles and stories for the website, newsletter, and/or other university publications. This includes social media, videos, collateral and website management.
  • Manage all aspects of the giving and alumni pages, including Alumni Notes and ensuring that this is updated regularly.
  • Manage the mailboxes regularly so that donor and alumni queries are responded to in a timely manner.
  • Design and craft proposals that align with the funding priorities of the College.
  • Collaborate with the Development and the Communications team to compile an annual Giving Stories bookle
• Major and Principal Gift Support:
  • Manage all aspects of moving donors through the donor cycle.
  • Collaborate with the Development team to develop cultivation and stewardship plans for prospects/ donors.
  • Track progress on key milestones of cultivation and stewardship plans.
  • Provide support for all major and principal prospect / donor meetings - including preparation of administrative briefs, booking of venues, set up and tear down
• Administrative Support:
  • Liaison between the Office of Alumni Relations (OAR) and NUS College on alumni relations matters as well as the NUS Development Office (DVO and NUS College on fundraising matters.
  • Deve