Job Description:
People are at the heart of everything we do. As Assistant/Associate Director of Employee Services, you'll help employees, supervisors, and campus leaders navigate complex workplace situations, strengthen working relationships, and support a positive and productive university community. Working closely with the Chief Human Resources Officer (CHRO), you'll have the opportunity to lead or provide guidance on employee and labor relations matters, payroll and benefits administration, performance management, workplace conflict resolution, training and development, and compliance.
Employee Services at SUNY Oneonta is dedicated to supporting the growth and success of every member of our campus community. Through partnership, problem-solving, and responsive service, the department strives to offer an exceptional employee experience while supporting individual success and advancing the University's mission.
To learn more about the University and the department, please visit https://suny.oneonta.edu/ or https://suny.oneonta.edu/about/university-offices/employee-services .
Duties May Include:
- Provide leadership, supervision, mentoring, and performance management for assigned Employee Services team members.
- Establish priorities, coordinate workflows, and support the effective delivery of various employee related services.
- Contribute to departmental projects, initiatives, and continuous improvement efforts.
- Conduct workplace investigations and support disciplinary processes in accordance with established policies, procedures, and applicable collective bargaining agreements.
- Provide consultation and guidance to supervisors and employees on a wide range of employee relations matters such as performance management, workplace concerns and policy interpretation.
- Resolve workplace conflicts by facilitating discussions, recommending solutions, and ensuring issues are handled with fairness and confidentiality.
- Develop and deliver training in partnership with the CHRO on leadership, employee relations, performance management, workplace expectations, and policy and regulatory compliance.
- Build and guide processes for employment-related functions such as benefits, payroll, and recruitment administration.
- Exercise exceptional judgment and uphold the highest standards of ethics, professionalism, discretion, and confidentiality when handling sensitive and complex matters.
Salary: $90,000 - $95,000 commensurate with experience. SUNY Oneonta is a Public Service Loan Forgiveness (PSLF) qualifying employer. Information on SUNY's comprehensive benefits offerings can be found at https://www.suny.edu/benefits . Visa sponsorship is not available for this position.
Requirements:
Minimum Qualifications:
- Bachelor's degree from a regionally accredited institution.
- Minimum of 6 years' progressive Human Resources experience, with at least 4 years' HR experience at the mid/high management level, leading, supervising, or coordinating the work of other human resources staff members.
- Demonstrated experience conducting workplace investigations.
- Highly effective written and oral communication skills.
- Impeccable confidentiality and ethical standards.
Additional :
- Strong knowledge of HR best practices, employment law, and compliance requirements.
- Evidence of outstanding cultural competency and working successfully with employees from varied backgrounds in the workplace.
- Deep experience with employee relations and sensitive workplace matters.
- Extensive knowledge of, and ability to understand and apply employment laws, regulations, policies, and collective bargaining agreements.
Preferred:
- Current PHR/SPHR, SHRM-CP/SHRM-SCP, or similar HR certification.
- Master's degree in human resources, business administration, social sciences, labor relations, public administration, or other related discipline.
- Experience supporting payroll and/or benefits administration.
- Experience developing and delivering employee related training programs.
Additional Information:
SUNY Oneonta enrolls about 5,500 students who pursue bachelor's or master's degrees or certificates in one of 70-plus academic programs. Known as an exemplary residential campus that values inclusion, service and sustainability, SUNY Oneonta is a nurturing community where students grow intellectually, thrive socially, and live purposefully.
The university is located in the City of Oneonta, nestled in the northern foothills of the Catskill Mountains about a four-hour drive from New York City, Boston, and Philadelphia. With a population just shy of 14,000, Oneonta is one of the 20 Most Picturesque Small Towns in America, according to Microsoft News. The natural beauty of the region is breathtaking year-round. Each season offers outdoor activities such as hiking, biking, boating, swimming, and skiing. Employees give SUNY Oneonta high marks for work/life balance, management, and culture. The university's indeed.com rating is 4.4, with one recent review noting that the people are what make SUNY Oneonta so special.
SUNY Oneonta values a diverse university community. Please visit our website on diversity at: https://suny.oneonta.edu/diversity . Moreover, the University is an Equal Opportunity/Affirmative Action employer. Women, persons of color, persons with disabilities, and protected veterans are encouraged to apply. "At SUNY Oneonta, we believe that diversity is an asset and a source of strength that energizes our collective growth and innovation." - President Alberto Cardelle.
Application Instructions:
To apply online go to:http://oneonta.interviewexchange.com/candapply.jsp?JOBID=205366 . Please upload a cover letter, resume, and contact information for three professional references (required).
For full consideration, applications should be submitted by October 10, 2026 .
For other employment and regional opportunities, please visit our website at: https://suny.oneonta.edu/about-oneonta/employment .