Provide systemwide oversight, alignment, direction, and
training for use of housing software. Leads related cross-campus
departmental partnerships.
Develop and implement a robust residential education
co-curriculum program model with a focus on community belonging,
meaningful student living-learning residential community
experience, inclusive excellence, class-based Bulldog Pathways
initiatives and programs integration, and skill development through
high impact practices supporting student success in collaboration
with campus partners.
Enhance resident assistant high impact student leadership
experience, inclusive of an academic course, integrating
experiential learning and career development.
Enhance residential student engagement through development of
Residential Hall Association and support establishment of
peer-based educational residential student conduct board.
Expand partnership with Student Campus Life and Office of
Inclusion and Community to bolster student engagement and community
connection, including late-night and weekend programming (e.g.
Hunsaker After Dark), and Greek Life residential student
experience.
Supervision and Training:
- Provide supervision and training for professional,
paraprofessional, graduate assistants, undergraduate student
employees, undergraduate student leaders, and formulate individual
performance and professional development goals aligned with the
department’s mission and strategic plan. Provides dotted line
supervision to Woodbury Residence Life Coordinator.
- Meets regularly with direct reports to assess progress towards
goals, track and evaluate residential student retention and
outcomes, key performance indicators, discuss professional growth
and development, provide support and direction, promote teamwork
and individual accountability, and acknowledge performance
milestones and achievements.
- Provide training and coaching support to departmental staff in
programming, emergency preparedness and response (including, but
not limited to, Title IX related incidents), residential education
and co-curriculum, leadership development, safety, student crisis
intervention, and risk management.
Administrative:
- Coordinate all on-call duty schedules and training regarding
duties and responsibilities for residential life staff and student
leaders. Perform on-call duty coverage on a rotating basis and
respond to student crises and campus emergencies when necessary.
Conduct annual review of on-call procedures and training.
- Manage referrals and student issues related to distress/crisis
interventions and policy violations, following internal protocols
and procedures.
- Serve as the designee for the Dean of Students in their absence
and as necessary due to caseload.
- Represent the Division of Student Affairs as funds permit at
regional and national meetings to maintain knowledge of best
practices, support professional development, and strive to enhance
student housing and wellbeing at the University.
- Serve as one of the leaders within the Division of Student
Affairs responsible for the execution of a transformational student
experience, student success initiatives and cultivating community
in alignment with the institutional strategic plan.
- Develop assessment plan for residence life with an emphasis on
programmatic evaluation to identify student retention, persistence
and experience outcomes and identify strategies that will
facilitate the creation and/or modification of effective,
data-informed and impactful residential initiatives.
- Conduct related evaluation and research as needed based on
national emerging trends, issues, best practices, and/or systemic
operational needs to enhance student success.
- Perform a variety of administrative duties, including providing
semester reports, surveys, data analysis, and other requested
documents to prioritize data-informed practices. Serve on
divisional assessment committee.
- Participate in policy development and revision along with the
creation of systems and procedures for implementation of new and
ongoing policies.
- Serve on various Student Affairs and University committees,
supports divisional and campuswide initiatives and programs, and
serve in other capacities as assigned.
- Support the Dean of Students and Vice President for Student
Affairs in completion of special projects, programs and services
that support the mission of the University and the Division of
Student Affairs.
- Managing student information, data, and records in accordance
with FERPA.
- Assist in serving as conduct hearing officer and investigator
when needed.
- Perform other essential duties, projects, and tasks
assigned.
Budgets and Fundraising:
- Partner closely with admissions and business and finance on
annual enrollment and housing projections.
- Assist in the preparation and submission of grant proposals and
divisional fundraising priorities, ensuring alignment with donor
interests and organizational needs.
- Oversee the budgets and finances for all supervised areas,
ensuring compliance with university policies and procedures and/or
activity fee guidelines.
- Provide oversight of departmental, gift funds, grant funding
and compliance with fund assurances such as gift tracking,
reporting and donor funding guidelines.
- Assist in “friend building” in collaboration with division
leadership and the Office of Advancement to garner financial
support among current and potential stakeholders. Foster meaningful
programmatic engagement and affinity with alumni, parents and
family members, and community stakeholders.
Qualification Guidelines
Any combination equivalent to, but not limited to, the
following:
Experience/Training/Education:
- Master’s degree in counseling, education, student affairs, or
related field.
- Five years of professional work experience in residence life
and housing, inclusive of student conduct hearing officer and CARE
Team membership experience.
- Experience with student wellbeing, wellness programs, and/or
health education outreach programs.
- A valid California Class C CA drivers’ license with a good
driving record is Note: Out-of-state licenses are valid until
appointment. A valid California Class “C” driver’s license must be
obtained within ten (10) days of appointment (in accordance with CA
Vehicle Code 12505c).
Knowledge and Skills:
- Strong understanding of the importance of student leadership
development theoretical models, co-curricular programs, student
learning outcomes and assessment in supporting the academic mission
of the division and values of the University.
- Demonstrated strong knowledge and awareness of best practices
regarding safety of students involved with residence life,
residential education, student wellbeing practices, CARE Team,
student conduct, and co-curricular programs.
- Demonstrated commitment to promoting unity and community in a
diverse environment, and knowledge of trends, implementation of
effective practices that result in student engagement, persistence
and retention especially for historically underrepresented
students.
- Team-oriented with the ability to interact collaboratively and
effectively with diverse constituencies, fostering strong positive
working relationships with campus partners, stakeholders,
leadership and students.
- Excellent interpersonal, communication, analytical, and
leadership skills. Ability to effectively communicate and
collaborate with all levels within the University amongst diverse
populations, including students, staff, faculty, administrators,
families, and other internal and external constituents and
partners, verbally and in writing.
- Demonstrated experience in supervising a team of multiple
full-time professional staff members along with student staff,
setting visionary departmental direction and development, and
making appropriate personnel actions along with the ability to
evaluate and effectively address performance.
- Ability to apply strong problem solving and conflict resolution
skills and train and evaluate performance, taking corrective action
as needed and dealing with stressful situations while maintaining
professionalism, respect, and composure.
- Strong ability to work independently, exercise sound judgment,
with strong organizational and time-management skills along with
financial acumen and the ability of manage budgets from an array of
funding sources.
- Ability to use computer technology and systems, including
recent versions of Microsoft Office Suite, social media and
internet research. Demonstrated experience using common residence
life and student conduct computer application programs such as
Maxient, The Housing Director (THD), Navigate, Colleague, UltiPro,
StarRez, and eRezLife
- Ability to handle complex and difficult crises situations while
remaining positive, focused, and demonstrating political acumen to
prioritize effective community incident management, student and
community support.
- Ability to analyze, interpret, and develop proactive and
reactive responses to student trends, issues, and needs prevalent
in today’s national higher education landscape.
- Team-oriented with the ability to interact collaboratively and
effectively with diverse constituencies, fostering strong positive
working relationships with campus partners, stakeholders,
leadership and students.
- Knowledge and demonstrated experience managing compliance with
applicable risk and liability issues, safety, policies, crisis
response, Title IX training, trends and issues in higher education,
state and federal requirements within residence life and behavior
intervention.
- Ability to provide own transportation for local travel as
needed. This position requires flexibility to work evening and
weekend hours as well as the ability to travel, as required.
- Demonstrated active engagement in national student affairs
field profession and staying current on national best practices and
high impact practices to bolster inclusive excellence, student
retention and success.
- Preferred CPR/AED/First Aid Certificate.
- Preferred Mental Health First Aid and QPR Suicide Gatekeeper
Instructor Certificate.
Physical Requirements/Working Conditions:
Working Conditions:
Outdoor and standard office setting. May be exposed to safety
hazards and dangerous tools and equipment; safety precautions must
be followed, including use of safety equipment. Some activities are
performed in an environmentally controlled office setting subject
to extended periods of sitting, keyboarding, and manipulating a
computer mouse. At least minimal environmental controls to assure
health and comfort.
Physical Demands:
Activities require standing for varying lengths of time and walking
distances outdoors to perform work which requires frequent bending,
stooping, reaching, climbing ladders, climb stairs, lifting,
pushing, and pulling up to 50 lbs. and working outside in extreme
temperatures and in dirty outdoor environment.
TO APPLY: A resume/CV and cover letter are required. In
compliance with The Americans with Disabilities Act, if selected
for the interview process and accommodations are needed, please
call (909) 748-8040.
If you are unable to complete an
application due to a disability, contact us at (909) 748-8040 to
ask for accommodation or an alternative application
process.
BACKGROUND CHECK: Employment is contingent upon successful
completion of a criminal background check. Offers are conditional
and may be rescinded if disqualifying information is found or if
information was withheld or falsified. Current employees may be
affected if the check is not satisfactorily completed.
DRIVER’S LICENSE: Certain positions require a valid driver’s
license and enrollment in the DMV Government Employer Pull Notice
Program to verify license status and driving record.
PHYSICAL/PSYCHOLOGICAL EXAMS: Select positions (e.g., Public
Safety, Facilities, Student Affairs, Athletics, ITS) require a
pre-employment physical exam, including the ability to lift 50+
lbs. Public Safety Officers must also pass a psychological
evaluation.
FOR MORE INFORMATION VISIT
Human Resources
(redlands.edu)
SUBMISSION OF A RESUME OR APPLICATION INDICATES AGREEMENT THAT
THE UNIVERSITY MAY VERIFY ANY AND ALL INFORMATION CONTAINED
THEREIN.
MEMBERS OF UNDERREPRESENTED GROUPS ARE ENCOURAGED TO
APPLY.
AN EQUAL OPPORTUNITY EMPLOYER
Equal Opportunity Employer/Protected Veterans/Individuals with
Disabilities
This employer is required to notify all applicants of their rights
pursuant to federal employment laws. For further information,
please review the
Know Your Rights notice from the
Department of Labor.
