Associate Director, Financial Aid

Researches and analyzes processes and practices to ensure compliance with state and federal guidelines for the determination of eligibility, fund management, and reporting of funds. Monitors compliance and changes of federal and state aid eligibility requirements. Reviews and implements new and revised procedures that reflect new or revised regulations.

Keeps current with regulation changes and attends financial aid training to learn new federal and state regulations. Assists the Director in incorporating changes into office procedures.

Coordinates financial aid processes for newly accredited programs, accelerated training programs, limited entry programs, and short-term programs. Ensures programs maintain federal certification.

Ensures reconciliation of all federal and state aid with the business office. May assist with the coordination and preparation for audits, program reviews, and compliance surveys.

Performs monthly, quarterly, and annual reconciliations for all federal and state financial aid programs (including Pell, FSEOG, Direct Loans, FWS, and Oregon state grants) in strict compliance with governing regulations, totaling just over 20 million a year.

Responsible for transfer monitoring file transmissions to ensure compliance of federal regulations concerning mid-year transfer student aid eligibility.

Packages financial aid awards using Banner (database). Responsible for checking two federal databases: the National Student Loan Database ( NSLDS ) and the Common Origination Database ( COD ) prior to packaging the student aid to ensure FA recipients are not receiving aid from two institutions during the same payment period.

Performs tuition refund/repayment calculations according to return of Title IV aid guidelines as needed. Determines amounts of aid that must be refunded to a federal program and amounts students must repay.

Establishes Cost of Attendance ( COA ) budgets across all enrollment levels.

Serves as a cross-trained backup for all office positions, leveraging a deep understanding of federal and state regulations to maintain institutional compliance and uninterrupted operations during staffing transitions.

Banner System Leadership & Technical Oversight (30%)

• Responsible for the use and development of the Financial Aid Banner module. Acts as the subject matter expert through research and evaluation of use of appropriate technologies to ensure effective processes that align with financial aid regulations. Collaborates with Financial Aid System Analysts and the Information Technology department to provide streamlined and beneficial service for students.
• Designates support staff in the absence of the Financial Aid Analysts. Ensures continued operational efficiency for Banner, ED Connect, Student Forms, and other applications to manage daily workflow.
• Assists the Director in the daily management of financial aid services and functions, including packaging, disbursement, and fund management. Runs ad hoc reports, and standard Banner fund reports to monitor term and year expenditures, and inputs fund balances into Banner to determine yearly awarding. Collaborates with Financial Aid Systems Analysts and Director for awarding and disbursement rules into Banner to match office policy.
• Serves as primary backup for the Financial Aid Analyst, ensuring ongoing compliance across high-risk operations during absences.
• Serves as the Primary Designated Program Administrator with the US Department of Education to maintain access to all Federal Student Aid systems.

Program Coordination & Institutional Partnerships (15%)

• Responsible for the OSU / LBCC Dual Degree Partnership Program processes. Serve as liaison to degree partner financial aid offices for policy and procedure interpretation relevant to the degree partnership program. Advises students of OSU / LBCC financial aid policy and procedures. Responsible for training staff on the OSU / LBCC Program and ensuring data entry, reporting, and daily processing is completed.
• Engages as the primary resource for Financial Aid, Business Office, and Academic Foundation in counseling college staff, faculty, students, parents and community partners regarding general financial aid policies and procedures, financial aid programs, processes and opportunities.

Documentation, Process Management & Training (10%)

• Initiates and directs development of documentation, collaborates with Director and staff to manage department organization of procedures, and directs processes for documentation development.
• Develops and delivers detailed financial aid related training to staff, and as appropriate, to other areas within the college.
• Works effectively within a cohesive team environment to proactively share knowledge, maintain positive working relationships with staff and customers, and work collaboratively to support team members in delivering excellent customer service and meeting department objectives, including the resolution of conflicts and differences.

Staff Supervision & Operational Leadership (5%)

• Supervises various positions and levels of staff. Conducts employee performance reviews in a timely manner.
• In the absence of the Director, assumes responsibility for the operation of the Office of Financial Aid and Veterans.

Other (5%)

• Other duties as assigned.

Physical Requirements and Working Conditions:

Work is generally performed in an office environment with frequent interruptions. There is minimal exposure to health or safety hazards. Position is subject to pressures and periodic stress due to time constraints and deadlines. Considerable use of a computer requires long periods of sitting at a desk. Occasional travel is required.

Education and Experience

Education and Training: Requires a bachelor’s degree with an emphasis in student services administration, education, business administration, or a related field. Additional related experience may substitute for the educational requirement on a year-for-year basis.

Experience: Requires five to six years of full-time directly related financial aid work experience (financial aid administration, financial aid processing with program responsibility). Requires prior experience with computer systems, operations, and database management. Banner experience preferred. Supervisory experience is required.

Knowledge, Skills and Abilities

Knowledge, Skills and Abilities: Requires technical knowledge of financial aid rules, regulations, computer systems, operations, and processes in all areas of financial aid. Must have expertise to interpret financial aid regulations and describe reporting and database functionality needs to technical support staff. Requires an understanding of campus-based aid,loan program regulations, state aid, and other financial assistance. Must be able to perform detailed work and have knowledge of working with accelerated programs within traditional programs. Must have knowledge of fund management and skills in using system loan-module processes. Must have good organizational and time management skills. Requires problem-solving, analytical, and (oral and written) communication skills. Requires the ability to supervise and lead staff. Must be able to work respectfully with individuals from all cultures, backgrounds, and perspectives.

Employment Requirement
Criminal Background Check - C4

Applicant Instructions:

Please complete the online application and upload or attach the following required documents:

1. Curriculum Vitae/Resume
2. Cover Letter
3. Unofficial Academic Transcripts
4. List of Three Professional References
   
   

Transcripts from institutions outside of the United States must be accompanied by an international credential agency evaluation. Click here for a list of agencies who perform this service.

U.S. Veterans must attach proof of honorable discharge (Form DD-214, Copy 4) to their application to qualify for veterans’ consideration .

Resources and Tips for Applicants:

• Read about the Linn-Benton Community College recruitment process, tips and what to expect at this link.
• View information about Accessibility in Recruitment and disability accommodations at Linn-Benton Community College at this link.

Special Notes to Applicants:

Information Regarding the Salary Placement Process:
LBCC is committed to the principles of Oregon Pay Equity. Management/Exempt starting salaries typically fall below mid-point of the range and are dependent on experience. The 2026-27 starting salary range for this position is $92,047 – $124,534 for a 248-day schedule.

If you are the successful candidate, you will be given the opportunity to present a “Curriculum Vitae” or “Long-Form” resume. Details from this resume will be used to perform a salary regression analysis. Based on the direct and/or indirect experience provided, the salary regression analysis will be calculated to place you in relation to others at the college with a similar level of experience and responsibility.

It is vital that on the long-form resume you include dates for each position held in a “MM/ YYYY – MM/YYYY” format, and include whether positions were at a full-time or part-time appointment. If the position was a part-time appointment, please indicate the number of hours worked on average each week.

As a part of your total compensation, LBCC is pleased to offer comprehensive benefits, including:

• Medical Insurance for employees and their dependents
• Vision Insurance for employees and their dependents
• Dental Insurance for employees and their dependents
• 12 paid holidays per year
• 2 Vacation days accrued per month
• 8 Hours of Sick Leave accrued per month
• On-Site Discounted Childcare
• Free tuition for employees and their dependents
• $2400 Employer paid contribution annually to a tax sheltered annuity
• PERS (Public Employees Retirement) eligibility, with LBCC paying the 6% employee contribution
• Professional Development Funds
• Free use of on-site fitness center
  
  

Additionally, please note:

• As a condition of employment, all new employees are required to be compensated via direct deposit.
• Offers of employment are contingent on the applicant having Oregon residency at the time work commences.
• Employment is subject to completion of a post-offer criminal background check.
• Linn-Benton Community College does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s Form I-9 confirming authorization to work in the United States of America.
  
  

Linn-Benton Community College is a Fair Chance employer committed to inclusive hiring practices.
We welcome applications from individuals with a broad range of lived experiences, including those who have been involved with the justice system. If you are selected as a finalist, a conditional job offer will be contingent upon the successful completion of job-related pre-employment checks. These may include a background check, sex offender registry checks, motor vehicle history check, civil records checks, or other relevant screenings. Please note that background check results do not automatically disqualify a candidate. If you have questions or concerns about the pre-employment check process, please reach out to Human Resources at mercerh@linnbenton.edu

LBCC is an Equal Opportunity Educator and Employer.

Posting Number:
0601404-C

Posting Date:
10/16/2026

Closing Date:
11/15/2026
Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * The College is unable to support employment-based visa sponsorship (e.g., H-1B). Will you now or in the future require sponsorship for a work visa?
   • Yes - I will need future work sponsorship for a work visa
   • No - I will not need future work sponsorship for a work visa
2. * LBCC requires all employees to maintain a primary physical residence within the State of Oregon. Remote work is not available to individuals residing outside Oregon. If you are currently located out-of-state, are you willing to relocate to Oregon before your work assignment begins?
   • I am currently a resident of the State of Oregon
   • Yes - I am willing to relocate to the State of Oregon if I am offered the position
   • No - I am only interested in remote work

Required Documents
Required Documents

1. Resume or CV Curriculum Vitae
2. Cover Letter
3. Academic Transcript
4. List of 3 Professional References

Optional Documents

1. Academic Transcript 2
2. Academic Transcript 3
3. Veteran Status Documentation