Associate Director for Maintenance Program

About the Job

Associate Director for Maintenance Program

Position Responsibilities

Maintenance Operations (40%)

• Responsible for development of the maintenance strategy and program
• Designs, implements and evaluates the effectiveness of the program and procedures to optimize functionality of the University’s physical assets on the Twin Cities campus.
• Form, lead, and facilitate maintenance continuous improvement teams. Empower union and non-union staff to identify bottlenecks and develop innovative workflows that lower operational costs while increasing service quality.
• Ensure all maintenance practices support quality, environmental/sustainable, and workplace safety requirements.
• Manages program governance and ensures initiatives comply with governance model
• Researches and authorizes program wide changes
• Work with the Senior Director in defining maintenance roles and staffing models (supervisors and front line staff)
• Works closely with Associate Directors, Team Managers and Supervisors to ensure consistent and timely implementation of the maintenance activities.
• Standardize use of IWMS system across business units (work order life cycle)
• Stay current on emerging reliability technologies, predictive maintenance methods, and asset management best practices, selectively integrating those that deliver business value
• Direct the inventory control, attic stock, and procurement strategies. Support staff in finding creative solutions for obsolete parts and supply chain disruptions while maintaining strict compliance with organizational purchasing policies.

Training (20%)

• Responsible for development and delivery of FM’s maintenance training program.
• Set standards for maintenance training programs for supervisory and front line staff
• Develops core maintenance training requirements
• Document, communicate, and train business partners on new or updated work processes

Quality Assurance (20%)

• Responsible for the Maintenance Quality Assurance program
• Lead the development and deployment of maintenance KPIs and use them to prioritize improvement efforts
• Sustain and improve processes by continually monitoring program performance and compliance to standards

Leadership (20%)

• Supervises Preventive Maintenance Program Manger, Maintenance Training staff and Inventory & Parts staff.
• Supervises project managers and business analysts assigned to maintenance program initiatives.
• May supervise assigned student support staff

Qualifications

Required Qualifications

• Bachelor’s degree in engineering or related field.
• Minimum of ten years professional experience, with a minimum of seven years applicable experience in a leadership role managing maintenance delivery or program development within a large institution, commercial facility, or property management organization.

Preferred Qualifications

• Masters in Business Administration or similar.
• Society of Maintenance and Reliability Professionals certification, Certified Professional Maintenance Manager, or similar.
• Experience collaborating with unionized teams or working within collective bargaining environments
• Experience creating and/or implementing a physical asset management strategy.
• Demonstrated ability to successfully develop and deliver training programs.
• Experience with established continuous improvement techniques and tools (e.g. A3, six sigma, DFSS, Lean, 5S).
• Demonstrated business project management experience.
• Experience managing O&M inventories.