Job Details
Position Number: 999505
Functional Title: Associate Director for Student and Family Engagement
Position Type: Staff
Position Eclass: EP - EHRA 12 mo leave earning
University Information:
Located in North Carolina's third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No. 1 in North…
Carolina for social mobility by The Wall Street Journal — helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The University's 2,600 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B.
Primary Purpose of the Organizational Unit:
The Office of the Vice Chancellor for Student Affairs is responsible for managing functions related to student success outside of the classroom. The mission of the division builds on the University's Mission regarding engaged citizenship, life-long learning, leadership, and intercultural competencies. Student Affairs provides intentional co-curricular experiences to support academic learning. Departments reporting to the Vice Chancellor are Accessibility Resources and Services, Campus Activities and Programs/Elliott University Center, Career and Professional Development, Dean of Students Office, Housing and Residence Life, Intercultural Engagement, Leadership and Civic Engagement, Military-Affiliated Services, Recreation and Wellness, and Student Health Services including Medical Services and Mental Health and Well-Being. The Division Office is staffed with two Associate Vice Chancellors, the Director of Student Affairs Research & Strategic Initiatives (with one reporting staff member), the Business Officer (with one reporting staff member), and an executive assistant.
Position Summary:
The Associate Director is a full-time professional who leads several key strategic initiatives for the Division of Student Affairs. Working in the Office of the Vice Chancellor, the position advances the Spartan Experience co-curricular initiative, serving as the primary liaison with students and campus partners in promoting student engagement. The Associate Director also leads the Spartan Family Engagement program, supervises a graduate assistant, and manages Division scholarships. In addition, the position coordinates with their supervisor on Division strategic priorities focused on advancing work critical to student and organizational success. Functions include assessment, evaluation, and research activities; divisional storytelling including annual reporting, data visualization, social media; other cocurricular initiatives; student organization advising; and related committees.
Minimum Qualifications:
Master's degree in higher education administration, counseling, business, or related field from a regionally accredited institution; or bachelor's plus equivalent and relevant experience. Minimum four years of professional experience working in a college/university environment; strong interpersonal, organizational, and communication skills; experience delivering high-quality work in a fast-paced, dynamic environment across departmental boundaries; capacity to manage multiple priorities and accomplish goals in a timely and successful manner; and commitment to the University and Division Mission and Vision.
Preferred Qualifications:
Five years professional experience in student life administration in a college/university setting; prior experience with outcomes-based co-curricular programming, parent and family engagement, student engagement technology platforms, program assessment and evaluation, professional communications, supervision, and event planning.
Recruitment Range: $60,000 - $62,999
Org #-Department: Student Affairs - 44501
Job Open Date: 09/16/2026
For Best Consideration Date: 10/07/2026
Open Until Filled: Yes
FTE: 1.000
Type of Appointment: Permanent
Number of Months per Year: 12
FLSA: Exempt
Percentage Of Time: 40
Key Responsibility: Spartan Experience Cocurricular Initiative
Essential Tasks:
- Serve as primary liaison with students and campus partners in support of Spartan Experience (SE) student engagement opportunities.
- Implement and maintain SE opportunities in Spartan Connect, the cocurricular technology platform, following leading practices.
- Develop and lead marketing of the Spartan Experience to students, including assisting with event staffing and coordination efforts to support student engagement and departmental visibility.
- Directly oversee student, faculty and staff outreach for SE and the Spartan Connect platform by developing training materials, building partnerships with student organizations and University departments, and providing technical support to students and campus partners. Monitor engagement by Division of Student Affairs departments and partner offices to increase SE participation with student outreach and engagement.
- Coordinate with supervisor to share expertise with engagement trends and developing strategies for student engagement data access with campus partners.
- Act as primary University representative with Spartan Connect (technology platform) vendor.
Percentage Of Time: 25
Key Responsibility: Parent and Family Engagement
Essential Tasks:
- Oversee the Parent Family Advisory Council (PFAC), coordinate monthly PFAC meetings, and assist in their annual planning and implementation of objectives.
- Manage family engagement technology platform and communications to include newsletter, targeted messaging, and social media.
- Coordinate with PFAC, Student Affairs departments, and campus partners to develop and deliver campus family events, including Family Weekend.
- Manage resource sharing and response to family questions and inquiries in a timely manner.
Percentage Of Time: 25
Key Responsibility: Special Projects
Essential Tasks:
- Manage Division awards and scholarships, serving as primary liaison with Office of Financial Aid and related departments.
- Participate in assessment, evaluation, and research activities including annual reporting, survey administration and use of results, strategic planning and new initiatives.
- Manage divisional social media and other communications strategies.
- Perform other job-related duties and projects including advising student organization/s and serving on committees as assigned.
Percentage Of Time: 10
Key Responsibility: Supervision
Essential Tasks:
- Supervise graduate assistant assigned to work with Parent and Family Engagement.
- Supervise graduate student practicum students, student employees as needed.
Physical Effort: Finger Dexterity - F, Reading - F, Writing - F, Hearing - F, Talking - F, Standing - O, Sitting - F, Walking - O
Work Environment: Inside - F
Organization
UNCG at a Glance
Founded in 1891, The University of North Carolina at Greensboro is the largest and most diverse state university in the Piedmont Triad. Standing apart from other universities, the UNCG community is joined together by a shared value: We define excellence not only by the people we attract, but by the meaningful contributions they make.
With more than 19,400 students and 2,500 faculty and staff, UNCG is the largest state university in the Piedmont Triad and has an annual economic impact of more than $1 billion. The campus has grown to include 30 residence halls and 30 academic buildings on 210 acres.
UNCG takes pride in being a learner-centered public research university. The College of Arts & Sciences and seven professional schools offer 79 undergraduate majors, 65 master's programs and 30 doctoral programs.
The university holds two classifications from the Carnegie Foundation for the Advancement of Teaching, as a "research university with high research activity" and for "community engagement" in curriculum, outreach and partnerships. More than $35 million in grants and contracts for research and creative activity are awarded to faculty members annually. Among the most prominent of UNCG's research initiatives are the Gateway University Research Park and the Joint School of Nanoscience and Nanoengineering. Both are partnerships with North Carolina Agricultural and Technical State University.
Globalization of the curriculum has expanded opportunities for international education, through new programs such as the UNC Exchange Program and the Lloyd International Honors College. In addition, innovative signature programs such as Building Entrepreneurial Learning for Life (BELL), Communication Across the Curriculum, Undergraduate Research and Freshman Seminars enhance the student experience.
As a cultural leader, UNCG offers concerts, lectures, dance and theater performances, exhibitions at the internationally known Weatherspoon Art Museum and readings by nationally known authors. In athletics, Spartan teams compete in nine women's and nine men's sports in Division I of the National Collegiate Athletic Association. With ethnic minority students making up 26 percent of the student body, UNCG is the most diverse of the UNC system's historically white campuses.
Although much has changed, some things remain the same. The university motto — "Service" — continues to be a guiding principle put into practice through all aspects of university life.
UNCG Schools and College of Arts & Sciences
The University's Academic Affairs Division consists of seven academic schools, the College of Arts & Sciences, the Graduate School and the Lloyd International Honors College. The names below are the ones currently in use. In some cases, the names have changed since the academic units were founded. The schools and their dates of establishment are: Graduate School 1921-22; College of Arts & Sciences 1969, Lloyd International Honors College 2005, Joint School of Nanoscience & Nanoengineering 2007, Joseph M. Bryan School of Business & Economics 1969, School of Education 1921, School of Health and Human Sciences 2011, School of Music, Theatre and Dance 2010, and School of Nursing 1966.
Achievements & Accolades
UNCG is garnering national attention and awards for its challenging academic programs, supportive environment and engaged community. Take a look at some of our latest accomplishments and meaningful contributions on campus, in the community and around the globe. Curious about more accolades, achievements, our student body, faculty and staff excellence and other signs of our success? Find out more at UNCG Now: http://newsandfeatures.uncg.edu/.
Challenging Academic Programs
UNCG's slate of online programs has earned a top 10 ranking for affordability from BestColleges.com.
Supportive Environment
Engaged Community
Careers at UNCG
UNCG is committed to the creation of an inclusive, collaborative and responsive university by attracting, retaining and developing a diverse community of talented individuals in support of the university's mission.
Company info
Website: https://spartantalent.uncg.edu/
Telephone: 336-334-5009
Location: 723 Kenilworth Street, Greensboro, NC 27402, United States