Position Summary

The associate director is responsible for performing a wide variety of admissions and recruitment duties in support of the Admissions department’s efforts to significantly increase and sustain the university’s student population through specialized recruitment, admissions, and services and the university's goals and objectives.

The associate director will assist in overseeing assigned operational and administrative functions for the Office of Admissions function in addition to their own job duties.

Minimum Qualifications

• At least five years of professional experience in areas related to recruitment/admissions, communications, marketing/sales and/or student services (e.g. Financial Aid, Student Affairs). A master’s degree may substitute for one year of experience.

Preferred Qualifications

• Previous supervisor experience is strongly preferred.

Job Duties

• Departmental Leadership: Participate and provide leadership in education and training situations for professional staff. Participate in short- and long-term-range departmental planning offering recommendations for departmental functions and goals. Create and implement an individual marketing plan-include knowledge of recruitment territory history, alumni, ministers, and friends of OCU; competitors, and factors of influence that assist the university in successfully achieving its educational mission. Maintain professional office hours during the day, and when appropriate, evenings and weekends to maximize personal communication with students, parents, and counselors. Ensures an effective admissions program including delivery of a high level of personalized service to inquiries and applicants; educates prospective first-year students about admission policies and procedures. Reviews and assesses academic credentials to determine eligibility for undergraduate programs; compiles application documents for Slate and Banner; Makes admission or denial decisions based on a student's academic credentials and other relevant factors. Such decisions will be made in light of furthering the academic standards and quality of the university and predicting the future success of the students.
• Graduate, Transfer & Military Admissions: Evaluate credentials of student applicants including review of an applicant’s file and make admission or denial decisions based on a student’s academic credentials and other relevant factors. Supervise graduate and transfer counselors and meet with them on a regular basis. Serves as a representative of the university by making presentations on and off campus and at a variety of functions, conferences, college and corporate fairs, workshops, and other external and internal community outlets, etc. Serve as the primary recruitment contact for the College of Health Professions Programs. Collaborates with the Senior Director to design and implement marketing plans, including but not limited to researching potential markets, developing of marketing materials, and updating website content. Monitors all graduate and transfer admissions communication (social media, website, email, letters, etc.), to develop or delegate the creation of graduate and transfer admissions materials; works with Enrollment Operations and/or Communications and Marketing to ensure accurate communication with prospective and admitted students. Ensures maintenance of all graduate and transfer admissions records prepared by the graduate and transfer admissions counselor staff; ensures data integrity of updates to student information in appropriate databases; maintains accuracy and integrity of all admissions databases and student records. Coordinates communication between admissions liaisons and faculty/department to provide information about academic programs, admissions requirements, and deadlines, application status, etc. Communicate with Student Affairs, Student Financial Services, Marketing and Communications, and other departments on behalf of prospective and admitted students. Analyzes workflow to determine best practices for maximum productivity in the area of first-year admissions processing; utilizes reports and technology to evaluate and create ways to maximize productivity. Anticipate and investigate competitive products and services and make recommendations to distinguish OCU from the competitive marketplace. Stay current on rules and regulations regarding financial aid and the VA and/or U.S. military. Coordinate with the Directors of Admissions, Financial Aid, and VP of Enrollment Services in regard to deadlines and reporting of military students. Configure WEB Admit application and make the necessary changes to the WEB Admit application on an annual basis. Serve as a liaison between administrative offices and OCU students who have served or are serving in the U.S. military. Complete or assist the Registrar's office with the completion of the yearly assessment for Military Friendly Schools. Carries out day-to-day assignments that affect university enrollment goals.

Knowledge, Skills and Abilities

• Excellent writing skills.
• Excellent oral communication skills.
• Comprehensive knowledge of admissions procedures, operations, and topics in higher education.
• Demonstrated knowledge of customer relationship management systems and Banner/related student records and information management systems.
• Ability to communicate with all levels of personnel at a university.
• Excellent computer skills, with proficiency in Microsoft Office.
• Excellent problem-solving abilities.
• Excellent leadership and management skills.
• Clear, correct, and effective communication using the English language.
• Must possess a high level of knowledge and understanding of university policies.
• Ability to cooperate, work well, and get along with supervisors, coworkers, members of the university community, and the general public.
• Ability to work independently with a high degree of accountability and accuracy.