Admissions Office
Rhode Island College
Rhode Island College invites applicants for the position of Associate Director of Admissions Operations. This is a full-time, calendar year, continuing position.
The Associate Director of Admissions Operations will provide strategic leadership and oversight of admissions data, technology, and operational processes to support the College’s undergraduate enrollment goals. This role manages the Slate CRM and its integration with the College’s student information system, ensuring data integrity, accurate reporting, and efficient information flow across departments. The Associate Director leads the development and implementation of data-driven strategies, communication plans, recruitment initiatives, and process improvements to enhance the student recruitment and enrollment experience.
This position oversees admissions reporting and analysis, identifies opportunities to improve enrollment outcomes, and promotes the effective use of technology and industry best practices. Through collaboration with campus partners, MIS, and admissions leadership, the Associate Director supports strategic decision-making, operational efficiency, and continuous improvement. The role also supervises admissions staff, coordinates key enrollment initiatives, and helps advance the College’s efforts to attract, engage, and enroll prospective students.
Required qualifications:
- Master’s degree
- 5-7 years of progressively responsible, full-time experience in higher education college admissions, financial aid, or other enrollment management units, including experience with diverse populations.
- Experience managing a CRM.
- Experience integrating a CRM and student information system.
- Experience mining system data and producing high-level reporting and analysis.
- Supervisory experience managing/directing staff groups or teams.
Preferred qualifications:
- Knowledge of Slate CRM, and MS Professional software packages are beneficial, as well as the ability to leverage CRM technology to identify and implement efficiencies and measure outcomes.
- Demonstrated familiarity with the undergraduate programs at RIC.
- Bilingual in English/Spanish (fluent in speaking and writing).
Application deadline: Open Until Filled
Proposed starting salary: $80,000-$90,000
For a full job description, which includes additional responsibilities and requirements for the position and application procedures, see https://employment.ric.edu/. Candidates must apply on-line, using Rhode Island College’s PeopleAdmin Applicant Tracking system.
As an Affirmative Action/Equal Opportunity institution that values and is committed to inclusion and expanding the diversity of its faculty and staff, the College invites members of protected classes, including minorities and persons with disabilities, to identify themselves as such at the time of application.
