Associate Director of Admissions, Student Services, Carl H. Lindner College of Business

Job Overview

Assist in the direction of undergraduate and graduate admissions operations with primary responsibility for day-to-day execution, process consistency, and operational effectiveness across the enrollment lifecycle. This role leverages Slate CRM and data-informed practices to manage application workflows, support recruitment initiatives, and ensure a responsive, efficient, and applicant-centered admissions experience aligned with enrollment goals.

This position will have the option of a hybrid work schedule (3 days in the office/2 days work from home) for those with a residence within OH/IN/KY following 90 days of training. Residence must be in the tri-state area within reasonable distance to UC Main Campus to have ability to report to campus as required. Remote work arrangements are subject to change in accordance with university policies.

Essential Functions

• Assist in the direction of admissions operations with responsibility for day-to-day management of undergraduate and graduate recruitment and application processes, including oversight of workflows, communications, and application review within Slate CRM, with a focus on efficiency, consistency, and applicant experience. Monitor progress across the enrollment funnel and implement process improvements to support enrollment targets.
• Recommend and implement operational standards, processes, and service enhancements across undergraduate and graduate admissions to improve efficiency, consistency, and responsiveness. Identify and address workflow gaps, bottlenecks, and areas for improvement using Slate and other available data sources.
• Serve as a key liaison with academic programs, faculty, and central enrollment partners to ensure alignment of recruitment strategies, admissions processes, and communication plans across undergraduate and graduate populations. Support coordinated execution of initiatives and ensure admissions practices reflect program priorities and requirements.
• Attend meetings on behalf of the Director and consult on operational decisions impacting admissions. Provide guidance on policy interpretation and process application; may serve in a leadership capacity in the Director’s absence, as needed.
• Supervise and support admissions staff, including hiring, onboarding, training, and performance management. Establish clear expectations, accountability measures, and consistent operational practices, while supporting staff development and engagement.
• Utilize Slate and institutional data to monitor application volume, processing timelines, and conversion activity across undergraduate and graduate pipelines. Compile and interpret data for internal and external reporting; use insights to inform operational decisions, improve processes, and support recruitment and enrollment strategies.
• Develop, implement, and monitor assigned budgets; support planning and appropriate allocation of resources in alignment with recruitment and operational priorities.
• Maintain collaborative relationships with internal and external partners to support undergraduate and graduate recruitment efforts and enhance the overall student experience from inquiry through enrollment.
• Ensure compliance with university, state, and federal regulations related to admissions and student records.
• Perform related duties based on departmental need. This job description can be changed at any time.

Required Education

Bachelor's Degree

Required Experience

• Five (5) years of experience in admissions.
• Previous supervisory experience.
• Some positions may require specialized experience.

Additional Qualifications Considered

• Master’s Degree.
• Experience with Slate or other CRM software.

Physical Requirements/Work Environment

Office environment/no specific unusual physical or environmental demands.

Application Process

Please submit an online application and attach the following documents:

• Resume
• Cover letter
• List of 3 references. References will be checked for finalist.