Department:
Enrollment
Type:
Full Time
Contact Name:
Talladega College Office of Human Resources
Contact Email:
[contact details available in the full listing]
Talladega College, ranked the #1 Top Value School in the South by
U.S. News & World Report, is seeking an Associate Director of
Financial Aid. The Associate Director reports to the Director of
Financial Aid in the Enrollment Services division.
Description
1. Financial Aid Processing - 60% of time
- Maintain knowledge of federal, state, and institutional
regulations and how they apply in the context of enrolling at
Talladega College.
Analyze financial aid application data, create and renew
financial aid awards and modify financial aid packages based on
changes; communicate changes in eligibility to students and
parents.
Transmit and monitor Institutional Student Information Records
(ISIRs), and monitor ISIR transactions and changes to ensure
federal compliance standards are being met .
Monitor and request draw down of federal loan, Pell grant and
SEOG amounts in collaboration with Business Office staff .
Handle inquiries and requests from Federal. State, or other
constitutes for renewals and requested documents.
Training office staff on federal aid and compliance
2. Counsel students and families - 35% of time
- Counsel students and families in person, in writing and over
the phone about the financial aid process, award packages, billing
statements, budgeting, and the financial impact of changing
enrollment.
- Lead financial literacy events .
- Be conversant in services, resources and policies available
across campus.
3. Advocacy, committees, collaboration, and general office
participation - 5% of time
- Attend departmental and divisional meetings; serve on various
committees;
- partake in financial aid advocacy or professional development
organizations.
4. Support, respect, and commit to embracing diverse backgrounds,
values, and points of view to build a strong and inclusive
community
5. Complete and meet deadlines for required training and
performance management cycle
6. Perform other duties as assigned
Requirements
Associate Director:
- Education: Bachelor’s Degree; Master’s Degree Preferred
- Experience: 5+ years of financial aid experience
- Ideally, experience using PowerFAIDS, FSA Partner, and other
aid processing systems
Specific Job Duties
- Office operations in the absence of the Director of Financial
Aid
- Processing ISIRs, corrections, originations, and
disbursements
- Uploading COD Response files
- Satisfactory Academic Process (SAP) monitoring and
implementation
- Providing technical assistance for aid processing systems as
necessary
- Processing the financial aid portion of the Integrated
Postsecondary Education Data System (IPEDS) report
- Reporting the Fiscal Operations Report and Application to
Participate (FISAP) report
- Processing Professional Judgements and Unusual Enrollment
History (UEH)
- Monitoring and processing Return to Title IV (R2T4)
- Maintain R2T4 paperwork and website information
- Notifying affected students of a completed R2T4
- Processing Anticipated Aid reports at the beginning of each
semester
- Processing ad hoc reports for administrative usage as
necessary
- Being first level of handling escalated student and parent
calls
- Processing external agency requests for student
verification
- A ssuring accuracy of the financial aid information listed on
my.talladega.edu
- Assuring that electronic forms and links are updated each
academic year
- Assisting with reconciliation process as directed
- Overseeing FAO staff training
- Submitting VA certifications and monitoring VA eligible courses
for compliance
- Providing excellent, professional customer service
- Completing any other projects as assigned by the Director of
Financial Aid
TALLADEGA COLLEGE IS AN EQUAL OPPORTUNITY EMPLOYER
