Houston, Texas, 3100 Main
Managerial & Professional
26002AW Requisition #
Posted [contact details available in the full listing]
Job Summary
Responsible for processing and reviewing student financial aid application records that are assigned by caseload and are distributed through an automated workflow process. Performs a variety of tasks and duties required to ensure eligibility and receipt of federal, state, and institutional aid programs.
Essential Functions
- Manage a case load of student records for file review, verification, reconciliation, and ensuring eligibility. Caseload management records include, but are not limited to: Summer Aid Processing, CPS-selected records, institutional-selected records, revision requests, C-Code resolutions, NSLDS reviews, R2T4 calculations and returns, over-awards, packaging adjustments, student loan processing, managing suspense records, resolving conflicting or discrepant information, and working records in assigned workflow in a timely manner.
- Respond to campus staff requests for file review and processing.
- Counsel students and parents on file completion requirements.
- Perform need analysis and packaging using Federal Methodology to determine student's eligibility for federal, state, and institutional loans, grants, scholarships and student employment programs.
- Make professional judgment decisions in extenuating circumstances to determine student's eligibility and awards.
- Establish partnerships with lenders and guarantee agencies, Social Security Administration, Selective Service Administration, Internal Revenue Service and the Immigration and Naturalization Service to resolve discrepancies on behalf of students.
- Responsible for the efficient processing of student records from application to disbursement.
- Participate in developing strategies for securing additional sources of funding to meet students' financial needs.
- Participate in developing and implementing default management strategies.
- Comply with and adhere to the Ethical and Code of Conduct Policies and Procedures.
- Participate in developing and implementing strategies retention to support Enrollment Management.
- Enforce regulatory standards in compliance with Federal, State, and Institutional requirements.
- Comply with and adhere to FERPA, FTC Red Flag Rules, Gramm-Leach-Bliley, HIPPA and Federal Financial Aid Consumer Information Laws.
- Complete discrepancy reports as distributed by a Financial Aid Director.
- Perform other duties, tasks and assignments as required.
Qualifications
Education & Experience
- Bachelor's degree required
- 2 years of related work experience required (i.e., Awarding/Packaging Financial Aid, Counseling/Advising, Accounting, Federal/State Administration, etc.)
- Experience in working with security sensitive information and confidential records
Licensing & Certification
- Valid Texas Driver License
Special Skills
- MS Office Programs
- Knowledge of PeopleSoft
- Budget Management
- Thorough knowledge of federal, state, and institutional financial aid programs
Competencies
- Delivering High Quality Work
- Accepting Responsibility
- Serving Customers
- Supporting Organizational Goals
- Driving Continuous Improvement
- Acting with Integrity
- Thinking Critically
- Managing Change
- Communicating Effectively
Working Conditions
General Office. Must be able to perform all job requirements with or without reasonable accommodations; remain in a stationary position during shift; move items weighing up to 25 pounds; position self to operate job equipment; apply established protocols in a timely manner. Must access, input and retrieve information from technology devices; communicate with others to accomplish job requirements. May be required to work after hours to include weekends and holidays.
SECURITY SENSITIVE: This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code § 51.215
The Organization
Houston City College (HCC) is composed of 14 Centers of Excellence and numerous satellite centers that serve the diverse communities in the Greater Houston area by preparing individuals to live and work in an increasingly international and technological society. HCC is one of the country's largest single-accredited, open-admission, community colleges offering associate degrees, certificates, workforce training, and lifelong learning opportunities.
The Team
Play a central role at HCC as you keep our everyday operations running like clockwork. You'll get the chance to make things happen and work closely with inspiring leaders across different parts of the institution. Whether your role is supportive, administrative, financial or something else, you'll be part of a dynamic team that not only provides HCC students with cutting-edge academic and career tools, it also takes care of its people.
Location
Houston is a city with limitless possibilities:
- Fourth-largest city in the U.S. and home to 54 Fortune 500 companies, second only to New York City's 55.
- Approximately 145 languages are spoken here.
- Overall after-taxes living costs are 5.6 percent below the average for all 308 urban areas recently surveyed.
- Houston is a major-league sports town, and don't forget the annual Houston Livestock Show & Rodeo.
- The weather is great! Mild winters ensure that outdoor activities can be enjoyed year-round.
- World-renowned medical care. The Houston metro area has long been known for its first-rate healthcare system, with many Houston area hospitals consistently ranking among the nation's top institutions.
- With over 150 museums and cultural institutions in the Greater Houston area, museums are a large part of Houston's cultural scene.
- Houston is the Culture & Culinary Capital of Texas with more than 7,500 restaurants and eating establishments covering 60+ cuisines.
If this sounds like the role for you and you're ready to join an amazing team, please apply right away.
Organization
Houston Community College is an open-admission, public institution of higher education offering a high-quality, affordable education for academic advancement, workforce training, career development, and lifelong learning to prepare individuals in our diverse communities for life and work in a global and technological society.
Houston Community College offers more than 300 degrees and certificates as well as over 2,000 courses.
Working at HCC
Houston Community College System (HCCS) employs a competitive hiring process for Faculty, Staff and Administrators. We offer a wide-range of benefits for our employees and their family members. To view our employee benefits, visit HCC Summary of Benefits. We employ full-time, part-time/adjunct and temporaries for a composite institutional staffing of approximately 6,000 employees.
About Houston
Houston is a business leader and has a vibrant economy with an abundance of amentities and resources. The City of Houston is home to more than 2.2 million people and the Greater Houston area has a population of more than 5 million. The city has a diverse mix of food, music, sports, amenities and resources.