"Associate Hospital Administrator and Director of Business Strategy"

Company: North Carolina State University

Job Location:

Category: Health and Medical Services

Type: Full-Time

Join the Pack! A community with nearly 8,000 faculty and staff, and 30,000 students. NC State is one of the largest employers in North Carolina, offering a large range of career opportunities. Visit us at https://jobs.hr.ncsu.edu/.

Location: Raleigh, NC

Essential Job Duties:
This senior leadership role is a pivotal position within a world-class veterinary teaching hospital, reporting to the Hospital Administrator. The incumbent provides high-level operational oversight and strategic business direction, ensuring the hospital's financial viability, operational excellence, and achievement of its core mission in patient care, teaching, and research. This role is a full member of the hospital's senior management team, acting with a high degree of independence in decision-making and problem resolution. This role requires in-depth knowledge of hospital operations (preferably veterinary) and applicable state/federal regulations, combined with strong critical thinking to analyze information and make sound decisions. The ideal candidate must be a flexible leader capable of establishing clear direction, motivating staff, driving change initiatives, and utilizing strong communication skills to resolve client concerns.

Key Areas of Responsibility
The Associate Hospital Administrator and Director of Business Strategy assumes responsibility for the day-to-day administration and strategic direction of the hospital's core business and daily operations.

Business and Financial Strategy:

• Oversee and direct daily business operations, including financial management, budgeting, forecasting, accounts payable/receivable, and auditing.
• Develop and implement long-range strategic planning for business operations, assessing the financial impact of clinical and client service decisions.
• Development and implementation of business plans for new and existing services.
• Lead initiatives to research and implement business best practices to optimize financial performance and operational efficiency.
• Prepare and present financial statements and budget reports to the Hospital Administrator and Hospital Board.

Operational Management and Leadership:

• Provide direct supervision and leadership of assigned Directors and managers of clinical and support services.
• Serve as the general manager for the hospital in the absence of the Hospital Administrator, ensuring the continuity of teaching, operating, and clinical objectives.
• Develop, implement, and enforce Standard Operating Procedures (SOPs) across hospital services to ensure compliance and improve overall workflow.

Data, Projects, and Compliance:

• Serve as the subject matter expert (SME) for hospital operations data, responsible for data trending, reporting, and analysis to support compliance (e.g., COE, VMG) and strategic benchmarking.
• Independently oversee and manage delegated strategic projects (e.g., capital improvements, EFAVC expansion) and project management for new equipment/facilities.
• Work in consultation with Facilities Directors to schedule and coordinate hospital building projects and maintenance, minimizing operational impact.
• Manage the technical and strategic aspects of Hospital Information Systems to ensure data integrity, privacy, and security.

Other Work/Responsibilities:

• Other tasks and responsibilities may be assigned based on the needs of the organization and evolving priorities.

Minimum Experience/Education:

• Bachelor's degree and three years of experience in the area of assignment, of which at least one is supervisory or in a lead-worker capacity; or an equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

Required Qualifications:

• Deep understanding of hospital operations (preferably veterinary) and all applicable state and federal rules governing accredited veterinary teaching hospitals.
• Proven ability to set clear goals, provide direction, and effectively motivate and engage employees through strong supervision and communication.
• Capacity to question, analyze, interpret information, and make sound decisions and recommendations.
• Strong listening and communication skills to effectively address and resolve client concerns.
• Skill in planning and implementing change initiatives, encouraging innovation, and remaining flexible to meet evolving demands.

Preferred Qualifications: N/A

Required License or Certification: N/A