Position Overview

Primary Purpose of Position

The Associate Vice Chancellor for Information Technology and Deputy Chief Information Officer (Deputy CIO) provides leadership and guidance in critical areas of information technology. These include leading infrastructure operations, major initiatives, technology evaluation, business continuity and disaster recovery efforts, support for research and high-performance systems, and integration of information security throughout the university’s infrastructure. The Deputy CIO works with university leaders to prioritize projects and allocate resources, providing technical expertise in the areas of planning, infrastructure, and information security. The Deputy CIO works with other leaders to ensure a high level of service to faculty, staff, and students, and a high level of performance and security from technology systems.

The Deputy CIO reports to the Vice Chancellor of Information Technology and Chief Information Officer (CIO) and is a key member of the Information Technology Services (ITS) leadership team. This position leads the division in the CIO’s absence and oversees the departments of Enterprise Endpoint Management and Network and System Administration.

Primary Function of Organizational Unit

Information Technology Services (ITS) strengthens and supports the university’s mission of teaching, research, and scholarly application of knowledge by providing the information technology infrastructure, software, hardware, and support to achieve the university’s strategic goals. ITS is comprised of nine departments which work with the university community to provide the information technology support and services required to realize operational excellence, integrate advanced technology, and create efficient and effective technology solutions.

Minimum Requirements

• Master’s degree in Computer Science, Information Technology, or a related field and six years of experience in technical management in a higher education or similar environment directly related to the duties and responsibilities of the position including significant technical knowledge of networking, systems, applications, security, business continuity, and disaster recovery or
• Bachelor’s degree in Computer Science, Information Technology, or a related field and eight years of experience in technical management in a higher education or similar environment directly related to the duties and responsibilities of the position including significant technical knowledge of networking, systems, applications, security, business continuity, and disaster recovery.
• Knowledge of the current and developing strategic information technology requirements of a major research university.
• Extensive demonstrated experience in the monitoring, management, oversight, and strategic expansion of communications and system infrastructures, advanced network topologies, and enterprise applications in a higher education setting.
• Extensive experience in deploying and implementing secure enterprise technology systems in a complex environment that provide resilient and highly available services.
• Experience in cloud or shared technology deployments among multiple institutions.
• Proven experience in leading multiple large units as part of a larger complex organization and in fostering a positive team-spirited technology culture in a higher education environment.
• Demonstrated experience in service development, deployment and management.
• Experience in the development of strategic and operational plans, and development of project goals and objectives.
• Ability to provide effective and appropriate strategic guidance and counsel to clients in the assessment and development of technology systems and solutions.
• Competent in operational budget management and ability to identify and secure alternative funding sources.
• Competent in financial and business analysis techniques.
• Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in different communities.
• Skill in effectively organizing resources and establishing priorities.
• Ability to develop and evaluate requests for proposals for leading-edge information services technology.

Preferred Years Experience, Skills, Training, Education

• An advanced degree in Cybersecurity, Computer Science, Information Technology, or a related field with ten years’ experience.
• Experience in the use, management, and support of high-performance and research systems
• Experience with external security audits or assessments.
• Experience with staff management.