Audio Visual Integrations Specialist I

and Job Duties: The AV Integration Specialist assists with all aspects of technology equipment integration and connectivity and supports the Media Services department, a division of the Office of Information Technology. The position is under the direction of the director of Media Services and works closely with the Coordinator of AV Design and Engineering services. Assist the Coordinator of AV Design Engineering throughout the audio-visual project lifecycle including recommendations, installation, programing, training, monitoring, maintenance, and support. Assist and manage AV related upgrade projects across campus. Meet with internal stakeholders to develop project requirements and design solutions meeting campus technology standards. Develop project timelines and budgets. Work with vendors to create quotes and coordinate with internal departments for purchasing, product delivery, asset receipt and inventory, and asset deployment. Manage project documentation and tasks assigned and report time on task as required. Provide Tier II and Tier III AV technology support and assistance to departments, instructors, students, and guests. Report and respond to Media Services systems production-down and critical support issues. Initiate and maintain local institutional support channels with appropriate technical areas. Arrange for vendor services as needed, including repair and warranty cases. Proper installation of AV equipment to include projectors, displays, control systems, speakers, wiring, and cable management. Configuration and programming of AV systems and equipment. End user training on new systems and solutions. Create documentation and record keeping of audio-visual systems across campus. Perform light cleaning and organizational duties. Firm understanding of audio-visual technologies, ability to prioritize tasks and assign as needed to ensure projects are executed on time, budget, and efficiently. Communicate with internal and external clients. Support University wide campus events as needed by the department. The position assists in providing a prominent level of customer service to Students, Faculty, Staff and guests of UCO. Perform other duties as assigned. Qualifications / Experience Required: Bachelor’s degree or equivalent combination of experience and education. Must have a valid Driver's License and clean driving record Qualifications / Experience Preferred: Two years’ experience in AV system design, integration, and support. The desired Candidate must be responsible and reliable with a desire to learn innovative technology and systems. Experience in delivering high-quality customer service that includes a grasp on professional communication and etiquette. Broad understanding of AV signal flow and systematic troubleshooting as well as reading line drawings and schematics. The candidate should have experience with AV equipment such as laptops, projectors, cameras, tripods, microphones, PA systems, video switchers, displays, etc. Manufacture Trainings Preferred: QSYS Level 1 Dante Certification Level 1 Extron Control Specialist Knowledge / Skills / Abilities: Effective communication and public relations skills with various audiences. Knowledge of various industry-standard applications including AV control systems and AV device configuration interfaces. Knowledge and experience with professional audio mixers, cameras, and recording/streaming hardware and software. Demonstrated proficiency in designing and managing multimedia projects and applications. Ability to work independently and on a team. Ability to manage time, establish priorities, distribute responsibilities, and meet milestones and deliverables. Ability to explain technical concepts in non-technical terms. Attention to detail and solid follow-up skills. Adheres to and complies with UCO's shared values and the Office of Information Technology's Code of Ethics. This position requires a flexible work schedule that may involve evening and weekend work as needed to meet project or departmental deadlines. Should have high-speed internet access to their residence and maintain a smart phone on which to receive telephone calls, email, and SMS messages from servers and authorized OIT personnel. Physical Demands: Reasonable accommodations (in accordance with ADA requirements) may be made, upon request, to enable individuals with disabilities to perform essential functions.