"Audio Visual Specialist and Event Coordinator (SMSU)"

Audio Visual Specialist and Event Coordinator (SMSU)

California State University, San Bernardino

Job no: 554734
Work type: Auxiliary
Location: Southern California | San Bernardino - San Bernardino Campus
Categories: Bargaining Unit | Excluded, Appointment Type | At-Will, Time Basis | Full Time

Reporting to the Event Services Manager, the Audio-Visual Specialist and Event Coordinator is responsible for managing all aspects of the Santos Manuel Student Union's audio-visual services and event operations, ensuring smooth coordination of events both on and off-campus. The role involves overseeing AV setups, supervising event configurations, troubleshooting equipment issues, and providing exceptional customer service at both the San Bernardino and Palm Desert campuses. This position requires hands-on technical expertise, leadership in supervising student assistants, and effective communication with clients to ensure successful event execution. Frequent on-site and remote late night and weekend hours required.

Santos Manuel Student Union

California State University, San Bernardino

AUDIO VISUAL SPECIALIST AND EVENT COORDINATOR
Department: Operations
Reports To: Event Services Manager
Location: San Bernardino Campus
FLSA Status: Exempt
Category: Full-Time, Salary, Regular
Salary Grade: 7
Hiring Range: $62,366 - $77,969

About Santos Manuel Student Union at CSUSB
(This is not a state position)
The Santos Manuel Student Union (SMSU) is a focal point of the campus where students, faculty, staff, administration, alumni, and guests can develop an enduring relationship with the campus. Serving as the campus social hub, the SMSU assists in the retention and development of students, while encouraging a deeper understanding and appreciation of cultural pluralism, gender equity, and ethnic diversity. [Detailed description of facilities omitted for brevity]

Work Schedule
This is a regular, full-time, salaried position. Willingness to work a flexible schedule as necessary in order to respond to emergency/urgent situations is required. This may include working extended hours, evenings, weekends and some holidays.

Essential Duties and Responsibilities

• Serves as a specialist in the areas of audio-visual and room configuration needs for in-house, on- and off-campus contacts.
• Maintain a high level of customer service...
• Utilize critical thinking and quick decision-making skills...
• Oversees installations, upgrades, and maintenance of AV systems...
• Oversees meeting room and facility setups...
• Restores non-working AV equipment...
• Oversees inventory management...
• Critically analyze systems...
• Assists with capital purchases...
• Maintains all video walls...
• Sets up and tests new AV equipment...
• Maintains required records...
• Responsible for observing all laws...
• Provides input related to SMSU Scheduling...
• Serves as extension of the Event Services Manager...
• Serves on campus-wide committees...

Minimum Education and Experience Qualifications
Education and/or Experience: Bachelor's degree in a related program is required. Minimum of one year of experience managing teams, running live productions, overseeing audio visual installations, diagnosis and equipment testing, providing customer service and equipment repair. 1 - 2 years' experience working with students preferred.
Supervisory Responsibilities: Supervises 15 - 20 Audio Visual and Event Operations student assistants...
Additional Skills Required: [Language, Mathematical, Reasoning, Computer Skills detailed]
Physical Demands: [Detailed]
Certifications, Licenses & Registrations: First Aid and CPR/AED certification... Extron certifications...
Work Environment: [Detailed]

Benefits Include:

• Medical, Dental, Vision, Flex Cash option
• CalPERS Retirement
• CalPers 457
• Group Term Life/Accidental Death & Dismemberment (AD&D)
• Holidays & Personal Holiday
• Vacation and Sick Leave
• Educational Assistance Benefit
• Employee Assistance Plan
• Long-Term Care Insurance
• Pet Insurance
• Flexible Spending Account
• Workers' Compensation
• Unemployment Insurance
• State Disability Insurance