Audio-Visual Technician

Job Summary/Basic Function

About the position:
The Audio Visual (AV) Technician’s role is to support and maintain in-house audio-visual equipment and non-print media assets. This includes operating, maintaining, distributing, installing, configuring, repairing, and upgrading various electronic products while ensuring their optimal performance. This person will also troubleshoot problem areas in a timely and accurate fashion, and provide end-user training and assistance where required.

Join Our Team at Millersville University!
Salary starting at: $51,971.00 annually
Plus a generous benefits package designed to support your well-being and future:

• Comprehensive Health Coverage - Medical, dental, and vision insurance
• Group Life Insurance
• Retirement Plans - Choose from two excellent options
• Tuition Waiver - Invest in your education or your family’s
• Paid Time Off - Vacation, sick leave, and holidays to recharge
• Full Benefits Summary(PDF)

Why Millersville?
Nestled in beautiful Lancaster County, Pennsylvania, Millersville University is a proud member of Pennsylvania’s State System of Higher Education. We’re known for:

• Strong student-faculty connections
• 70+ undergraduate and 24 graduate programs
• A stunning campus and vibrant community
• Outstanding job placement for graduates

With over 66,000 alumni across the globe, our impact is far-reaching—and growing.

Our Mission & Values:
At Millersville, we live by our EPPIIC values of Exploration, Public Mission, Professionalism, Inclusion, Integrity, and Compassion.
We are deeply committed to Inclusive Excellence—creating a welcoming, supportive environment where everyone can thrive. We believe diversity is a strength, and we actively seek individuals who bring unique perspectives and experiences to our community.

Equal Opportunity for All:
Millersville University is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to providing a workplace free from discrimination. Individuals from traditionally underrepresented groups are strongly encouraged to apply.

Duties and Responsibilities:

Strategy & Planning:

• Assist in developing long-term strategies and capacity planning for meeting future AV equipment and University technology needs.
• Document proper AV practices and procedures.

Acquisition & Deployment:

• Maintain up-to-date knowledge of AV equipment contracts and supervise contract-based installations.
• Advise on the purchase of new AV equipment; assist with its installation.
• Conduct research on, and make recommendations for, AV products in support of procurement and development efforts.

Operational Management:

• Set up, configure, test, maintain, monitor, and troubleshoot teleconferencing equipment, multimedia devices, televisions, monitors, projectors, recording equipment, speaker sets, , and other AV equipment.
• Provide event support including sound reinforcement, stage lighting, video projection, livestreaming, and recording.
• Coordinate with event organizers, faculty, and staff to plan and execute AV needs for academic and non-academic events.
• Provide on-site technical assistance during classroom instruction, meetings, and special events.
• Receive and respond to incoming calls, tickets, and/or e-mails regarding events or AV software/hardware problems.
• Perform onsite analysis, diagnosis, and resolution of complex AV hardware problems and recommend and implement corrective solutions, including offsite repair as needed.
• Perform regular preventive maintenance on AV systems, including cleaning, testing, firmware updates, and calibration of equipment.
• Collaborate with IT and Facilities teams to support integration of AV systems into campus infrastructure.
• Document instances of AV equipment failure, repair, installation, and removal.
• Build and maintain a spare parts inventory for all AV equipment.
• Transport AV equipment throughout facility using a motorized pallet jack or handcart.
• Tag or label AV equipment owned by the organization; periodically audit inventories to mitigate risk of damage or theft.
• Ensure compliance with university safety standards when installing or operating AV equipment.
• All other duties as assigned.

Required Qualifications

• Four years of experience in the installation, maintenance, and operation of electronic equipment and systems and graduation from high school or vocational school, with successful completion of an approved electronic/AV course of study, OR
  graduation from a two-year college with major course work in electronics. Additional formal training in electronics/AV may be substituted year-for-year for experience up to a maximum of one year. OR An equivalent combination of experience and training.
• Excellent technical knowledge of teleconferencing, presentation, and other AV hardware.
• Comprehensive hands-on AV equipment support and troubleshooting experience.
• Good knowledge of current network protocols, operating systems, software, and standards.
• Mechanically inclined.
• Experience:
  + operating tools, components, and peripheral accessories.
  + reading and understanding technical manuals, procedural documentation, and OEM guides.
  + conduct research into hardware products and issues as required.
  + prioritize and execute tasks in a high-pressure environment.
• Understanding of the organization’s goals and objectives.
• Self motivated and directed.
• Keen attention to detail.
• Analytical and problem-solving abilities.
• Experience working in a team-oriented, collaborative environment
• On-call availability.
• Excellent oral, written, interpersonal communication & customer service skills.
• Proficiency in Microsoft Office including Word, Excel, PowerPoint, Outlook.
• Commitment to inclusive practices and working with diverse student populations.
• Valid driver’s license.
• Successful interview.
• Successful completion of three background checks.

Preferred Qualifications

 

Job Description

Essential Functions
Please Note: These duties are to be performed with or without an accommodation. We are committed to providing reasonable accommodations in accordance with Americans with Disabilities Act (ADA).

• Ability to work in person on campus in an office setting.
• Work is normally performed in a typical interior/office work environment.
• Limited exposure to physical risks.
• Ability to:
  + work in adverse weather, confined spaces and at varying heights.
  + work in person on campus in an office setting.
  + climb ladders.
  + Sit for long periods of time.
  + Operate a vehicle.
• Lifting and transporting of heavy to moderately heavy objects.
• Must be able to lift/pull/push up to 50 pounds without assistance
• Dexterity of hands and fingers to operate a computer keyboard and mouse.

To apply, please visit: https://jobs.millersville.edu/postings/14661