Baby Talk Statewide Family Support Advocate

Baby Talk Statewide Family Support Advocate

The Baby Talk Family Support Advocate will provide support for the Baby Talk community collaborative prenatal education program. The Baby Talk Family Support Advocate is at the heart of our program, taking care of everything from building relationships with clinical sites to facilitating engaging virtual and in-person classes. Our mission is to empower birthing persons to advocate for themselves and their babies, improving birth outcomes and baby survival rates.

This position will assist pregnant persons attending Baby Talk classes from referral through six-week post-partum, ensuring they receive the support they need. The Family Support Advocate will collaborate with other maternal child health programs and address social determinants of health to create a holistic support system. This position will create positive experiences for our participants, proactively engage with families to overcome barriers, and connect them with valuable community resources.

This position will pay $21.63 an hour.

Job Duties

Program Support

• Serve as the liaison between the partnering sites, volunteers, clients, the Program Director and the Baby Talk team.
• Call, track, and follow-up on referrals received through the website and community partners.
• Facilitate class logistics for both in person and virtual classes.
• Use the standardized reminder systems for all participants.
• Provide consistent communication to the Baby Talk instructors and Baby Talk administrative team.
• Remain up to date on community resources and services provided to facilitate meeting Baby Talk participants' needs outside of what the program provides.
• Maintain a set schedule of hours at clinical locations to foster relationships and provide program-related support.
• Provide backup and assistance for Sedgwick County and statewide Baby Talk classes and participants assigned to other staff members.
• Proactively promote the Baby Talk program within partner sites and to other community organizations.
• Engage in program outreach activities.
• Support special projects to improve maternal and infant health including promoting research opportunities to program participants.

Case Management

• Identify and work with clients to resolve barriers to program participation.
• Follow up with clients with positive screening results.
• Identify client needs outside of the scope of the Baby Talk program.
• Coordinate connections to other programs to meet the needs of the clients.
• Identify barriers and assist clients in strategizing to overcome these obstacles.
• Establish, facilitate, and follow-up on client referrals to other community/clinic programs.
• Report issues outside of scope to Program Manager.

Data Collection and Entry

• Obtain necessary authorizations and consent from clients.
• Collect initial, completion and birth outcomes or other required program data directly from clients.
• Enter data relative to the program from all sites.

Administrative and Grant Support

• Attend bi-weekly CRIBS program and Baby Talk staff meetings.
• Assemble class binders and ensure adequate supplies and materials are available for participants.
• Attend Baby Talk site meetings and assisting with scheduling.
• Attend all KDHE required trainings, webinars and conferences.
• Assist with the completion of quarterly grant update reports and annual grant applications.
• Participate in collaborative work with other state-wide sites, including attendance at relevant conferences, trainings and workshops.

Work Environment

• This position is in-person with no remote work option.
• Reliable transportation and some evening availability required.
• Occasional weekend availability required 2-3 times a year to support the program.
• Office is primarily located at Wesley Medical Center in the Wesley Medical Arts Tower.