Banner Business System Analyst

Position Details

Classification Information

Position Classification Title
IT Client Support Professional, Business Analyst

FLSA
Exempt

Position Class
89802

Position Overview

Join the Ramily!

Join the Ramily!

Winston-Salem State University ( WSSU ) is a distinguished institution that combines academic excellence, community engagement, and a commitment to fostering student success. We are proud to be North Carolina’s only university to earn the distinguished designation of Opportunity College by the Carnegie Classifications of Higher Education and the American Council on Education ( ACE ). WSSU is dedicated to preparing students for leadership roles through rigorous programs in health sciences, business, education, and the humanities. Known for its supportive environment, the university fosters a close-knit community that nurtures both professional and academic excellence.

Situated in Winston-Salem, North Carolina—known as the city of Arts and innovation, WSSU provides students with opportunities to engage in a dynamic mix of professional, social, and cultural experiences. Winston-Salem is home to thriving arts, healthcare, and technology sectors, offering both students and faculty unique collaboration opportunities and professional development pathways.

With its beautiful campus, strong sense of community, and dedication to fostering personal and professional growth, Winston-Salem State University is an ideal place to teach, work, and learn.

Find information about our current benefits and retirement options, our holiday schedule, and other discounts and perks at the links below:
UNC System Employee Benefits Central
UNC System Retirement Benefits
WSSU Holiday Schedule
WSSU Discounts and Perks

Position Summary

The Office of Information Technology ( OIT ) at Winston-Salem State University is seeking a knowledgeable and service-oriented Banner Business System Analyst. OIT works to support and strengthen the academic, administrative, and associated research needs of all faculty, staff, and students at Winston-Salem State University through the provisioning, support, maintenance, availability, and outreach of Information Technology Services. This position serves as a member of the Banner Applications Solutions ( BAS ) programming team supporting the University’s ERP administrative application suite.

The Banner Business System Analyst serves as the functional subject matter expert for the University’s Enterprise Resource Planning ( ERP ) system, Ellucian Banner (HR, Payroll, FLAC and Finance modules). This role works closely with the HR, FLAC, Payroll, and Finance business offices to support all regulatory, compliance, strategic, and enterprise initiatives. This role collaborates with a team of business analysts that serve as Banner functional subject matter experts focused on supporting strategic initiatives, enterprise projects/programs, and business enhancements.

Responsibilities of the Banner Business System Analyst include:

• Maintain a thorough knowledge and understanding of the processes and designs of Ellucian Banner HR/Payroll module and related applications and interfaces such as PeopleAdmin, UNC -HR DataMart, UNC Shared Services Finance and Payroll operations, and UNC System Office Interfaces
• Create and maintain documentation for analysis, design, development, testing, and implementation activities.
• Coordinate the testing of code, applications, and systems per requirements and specifications using industry best practice and department standards.
• Perform research of system and functional modifications to aid in developing technical solutions and investigating alternative methods for solving problems of varying complexities.
• Develop reports using tools supported by the University such as WebFOCUS and Structured Query Language ( SQL )
• Consult with clients, technicians, and other analysts to develop solutions to support business needs or and resolve technical problems.
• Configure and Administer ancillary applications to support business needs
• Provide testing and support of the applications and systems supporting Banner HR/Payroll modules as needed.
• Serve as the first line contact for HR and Payroll technical support; troubleshoot and resolve issues with HR and Payroll systems.
• Ensure HR and Payroll systems are up to date with the latest upgrades, configurations, CAB changes, etc.
• Collaborate with other business analysts, functional users, IT Technical team members, or applicable vendors to seek proper technical solutions to maximize efficiency
• Assist Business Analysts with completing the project and support activities within the unit.
• Cross-train with Business Analysts to learn the business process and functional requirements of another functional area to perform activities as a backup analyst.
• Serve as a resource on project teams to provide business process knowledge and documentation, application, and data support, and testing.

Position Information

Position Number
000047

Working Position Title
Banner Business System Analyst

Building and Room No.
Elva Jones Computer Science Building, Suite 1100

This position requires a full-time onsite presence for the first six (6) months to support onboarding, training, collaboration, and operational continuity.
Following this period, the role will transition to a hybrid work schedule, typically consisting of two (2) remote days and three (3) onsite days per week, based on departmental needs.
During peak operational periods (e.g., registration, system upgrades, or major project implementations), additional onsite presence may be required.

Appointment Type
Permanent Full-Time

If Time Limited.
No

Appointment Length.
12 months yearly

Requirements and Preferences

Position required to work during periods of adverse weather or other emergencies
Not Mandatory

Normal Work Schedule
Monday-Friday; 8:00am-5:00pm.

This position requires a full-time onsite presence for the first six (6) months to support onboarding, training, collaboration, and operational continuity.
Following this period, the role will transition to a hybrid work schedule, typically consisting of two (2) remote days and three (3) onsite days per week, based on departmental needs.
During peak operational periods (e.g., registration, system upgrades, or major project implementations), additional onsite presence may be required.

Department Required Skills

• Bachelor’s degree in a discipline related to the area of assignment, or equivalent combination of training and experience from appropriately accredited institutions.
• Experience with Banner HR/Payroll module (or comparable ERP System)
• Minimum of 2-4 years of Banner HR/Payroll experience (or comparable ERP System) in a business systems analyst role.
• Demonstrated experience with project management, business process methodologies, data integration, or data extraction and reporting tools

Preferred Years Experience, Skills, Training, Education

• Experience with PeopleAdmin, BDM, Workflow, and UNC -HR Data Mart
• Experience with collaboration tools, business analysis techniques, or online training technologies
• Knowledge of one or more Ellucian Banner modules or applications

Required License or Certification

Valid US Driver's License
No

Commercial Driver's License Required
No

Physical Required
No

List any other medical/drug tests required