Barista

Ensures service standards are met and exceeded by creating the Starbucks experience through prompt service, quality beverages and products, and adherence to Clean, Safe, and Ready practices.

Schedule: Must be available during business hours Monday through Friday, 7 AM - 5:30 PM

Job Responsibilities:

• Perform and manage day-to-day activities related to own area (e.g., operating cash register, catering, pantry duties), under less supervision.
• Utilize and update the Food Service department computerized inventory control management system.
• Resolve queries and provide support through prompt response and courteous service.
• Understand/ track dietary needs, allergens, and special meal preparations.
• Maintain and follow regulatory standards of cleanliness, sanitation, and freedom from hazards and infections; Follow Hazard Analysis Critical Control Point (HACCP) guidelines when handling food.
• Stay updated with the latest trends in the food services industry.
• Escalate all customer comments and complaints to the appropriate leaders.
• Complete all assigned training, including seasonal beverages, promotions, and annual competencies.
• Perform other duties as assigned to meet the goals and objectives of the department and institution.
• Maintain regular and predictable attendance.

Minimum Education and/or Training:

• High School Diploma/GED is required
• Bachelor's degree in a related field is preferred.

Minimum Experience:

• 2+ years of relevant experience required with a High School diploma.
• No prior experience required with a Bachelor's degree.
• Some direct hospital experience, in food services/ cooking in institutional kitchen/ catering, preferred.
• Some experience in hospitality service environment performing activities related to own area (e.g., Food preparation, Coffee/Beverage preparation), preferred.
• Good understanding of safety and sanitary requirements of a food service operation, preferred.

Licensure, Registration and/or Certification Required by SJCRH Only:

• (BARISTA) Must have Barista Certification after completing Initial Store Training within six weeks of employment.
• (SERVSAFE) ServSafe Food Handler Training Certificate Program or another American National Standards Institute (ANSI) accredited Food Handler Training Certificate Program required within 30 days of hire.
• Employee must maintain current certification during employment.

Special Skills, Knowledge and Abilities:

• Questions, clarifies, and provides explanations as needed.
• Checks documents and reports for clarity and accuracy.
• Seeks and provides information within and outside the team promptly.
• Addresses problems in a structured, logical approach.
• Asks for guidance and tries out new ideas when changes in approach are required.
• Adapts quickly and positively; learns from mistakes.
• Exhibits basic grasp of food services processes, health guidelines and regulations.
• Carries out standard tasks promptly within own area (e.g., cook, attendant, chef, catering, maintaining temperature) under supervision.
• Demonstrates physical fitness and can work in a stressful environment.
• Plans around multiple tasks and priorities well within own work.
• Can cope with unexpected changes in routine and delivers planned outcomes on time.
• Escalates issues/problems and seeks support promptly.
• Seeks to understand customer needs by asking clarifying questions.
• Solves routine customer problems effectively and seeks guidance, as needed, for quick resolution of more complex issues.

Physical Demands and Working Conditions:

• The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to stand.
• The employee frequently is required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
• The employee is occasionally required to sit and stoop, kneel, or crouch.
• The employee must occasionally lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close vision, depth perception, and the ability to adjust focus.
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• While performing the duties of this job, the employee is occasionally exposed to toxic or caustic chemicals and extreme heat.
• The noise level in the work environment is usually moderate.
• An essential function of the job is to be able to comply with all applicable federal, state, and local safety and health regulations that would apply to this job.
• The employee must move about the workspace to access work surfaces and shelves, cabinets, drawers, and equipment that are at, below, or above the work surface.
• Nothing in this job description limits management's right to assign or reassign duties and responsibilities to this job at any time as business needs dictate.
• This job description reflects management's assignment of essential functions; it does not proscribe or restrict the tasks that may be assigned.
• The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job.

Compensation

A reasonable estimate of the current salary range is $19.00 - $30.00 per hour for the role of Barista (Part-time).

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