Behavioral Health Counselor 3

Departmental Overview

The Ally Care Team (ACT) team will be comprised of behavioral health clinicians and support staff. The team will be available to provide support for students, staff and faculty on-campus who are in need for behavioral health consultations, care navigation, or episodic therapy. This role will be responsible for providing such consultations, care navigation support, therapy and assessment services within an integrated medical-mental health-campus model. Duties include, but are not limited to, crisis de-escalation, intervention and assessment, including 5150 evaluation, support with non-critical welfare checks, postvention support, therapy treatment, medical and staff consultations, and care navigation support.

Position Summary

Provides comprehensive treatment, consultation, and crisis response, using a culturally responsive and trauma informed approach to non-violent, non-emergent mental and behavioral health needs within the UC Berkeley Campus to students, staff, and faculty. Responds to non-violent, non-emergent calls involving individuals experiencing mental or behavioral health crises, such as: suicidal ideation/behaviors and self-harm (non-life threatening/lethal), disorientation, delusional or paranoid thinking, elevated mood (e.g., yelling, crying, upset), significant anxiety interfering with daily functioning or mania. Provides crisis de-escalation, intervention, assessment, consultation, and support services during a behavioral health crisis, facilitate welfare checks, responds to on-campus communities experiencing a crisis such as after a tragedy or critical incident. The team may also support or coordinate connections to campus-based services or referrals to off-campus services.

Responsibilities

DIRECT CLIENT CARE

• Work collaboratively Within the Ally Care Team (ACT) to provide assessment, therapy and intervention and consultation services to UC Berkeley students, staff and faculty.
• Services include, but are not limited to: Quickly assess the needs of individuals or communities experiencing a mental health crisis, and collaboratively create a response plan. Practice self-awareness and cultural humility as a member of a diverse team; be conscientious and sensitive to interpersonal dynamics with other team members. Demonstrate strong ability to remain calm and attentive during crises, as well as to work through several separate crises during a single shift. Demonstrate a high level of resilience and self-care as part of maintaining wellness in a high crisis and first responder position.
• Provide culturally responsive, trauma-informed, harm reduction, and person-centered mental health crisis assessment, intervention, de-escalation for individuals experiencing non-violent, behavioral health crisis on the UC Berkeley campus footprint.
• Assess for suicidality, homicidal intent, violence risk, grave disability, and substance use using appropriate measurements, including C-SRRS, Mini Mental Status Exam, and others. Complete 5150 Application as appropriate. Coordinate transportation and care with receiving hospital.
• Provides debrief experience and on site support and coordination after campus traumas such as campus death.
• Provides consultation to staff and faculty throughout the Berkeley campus
• Provides episodic treatment, including warm hand-offs, consistent with Integrated Behavioral Health models
• Make appropriate referrals/linkage based on clinical needs.

COLLABORATION

• Documents client progress, treatment recommendations, interventions and client response in the EHR and other required systems to facilitate the sharing of information and coordination of care with other involved providers
• Participates in and coordinates regularly scheduled and clinically indicated ad hoc multidisciplinary consultation meetings with colleagues to discuss relevant aspects of client care and help to ensure positive client outcomes
• Uses shared decision-making techniques to work proactively with the client around the care plan and communicates plan to the care team
• Functions as a liaison to campus partners and community mental health providers
• Participate and lead outreach and educational programming with campus partners, students and community members.
• Participate and complete all assigned trainings in a timely manner to form a strong foundation for clinical work.

CARE MANAGEMENT DEVELOPMENT

• Identifies improvements to systems, practices, and procedures and advocates recommendations to leadership
• Works with various units and sub-units across University Health Services (UHS)
• Develops, maintains, and shares internal UHS, campus, and community resources as appropriate with clients and staff to promote efficient quality care
• Promotes the development of collaborative relationships with peers and other professionals by articulating practice issues and communicating through appropriate organizational channels.

ORGANIZATIONAL RESPONSIBILITIES

• Participates in staff meetings and meetings related to care management
• Adheres to principles of quality, customer oriented standards
• Demonstrates professionalism, courtesy, and sensitivity in all interactions with clients and staff
• When assigned, actively participates on UHS committees and/or the development of new programs/ideas
• Is knowledgeable of client rights and responsibilities, rules of confidentiality and client privacy
• Readily accepts additional responsibility including assisting with the evaluation of unit operation/efficiency
• Maintains client records appropriately including confidentiality and completeness of notes. This includes written and electronic records
• Is knowledgeable of UHS and campus departments, services, locations
• Is knowledgeable of operational, administrative, business, and personnel policies
• Demonstrates flexibility and adaptability as health care practices and related technology change
• Demonstrates an active investment in organizational and unit goals to improve customer service
• Implements University and UHS policies and procedures to assure a consistently high level of client care, safety and customer service
• Other duties as assigned

Required Qualifications

Education

• Masters or doctorate in the field of psychology, counseling, social work, or a related field

Licenses/Certification

• Valid CA Driver's License
• A valid mental health license in the state of California (Licensed Psychologist, LCSW, LMFT, LPCC)

Knowledge, Skills and Abilities

• Valid mental health license in the state of California. (Licensed Psychologist, LCSW, LMFT, LPCC) or registration (ASW, AMFT, APCC) with the California Board of Behavioral Sciences or Board of Psychology.
• Minimum one year of experience providing behavioral health services in a public health, community mental health, crisis services, or other setting serving adults exhibiting mental health crisis, psychosis, substance-related mental health needs, etc.
• Minimum one year of experience working with college/university students or young adults.
• 5150 Certification for Alameda County within 30 days of employment
• BLS certified within per UHS requirements (may be provided on the job)
• Must be able/willing to work flexibly and outside of a traditional clinical space, such as being outside during most of the shift, traveling in a vehicle and/or walking with others between crises, and physically move frequently during a shift.
• Demonstrated (through relevant work experience) ability to work with and honor highly diverse communities.
• Willingness to learn and understand different perspectives, as well as show self-awareness around race, gender, class, sexual orientation, lived experience, and other important attributes.

Preferred Qualifications

Multilingual (English, Spanish, Mandarin or Cantonese)