Bookstore Customer Service Associate

Job Details

Department Statement

Colgate University is a special place to work and offers many unique opportunities, including the ability to work with and among world class faculty and staff at a highly selective residential liberal arts institution. This position provides an opportunity to become familiar with the variety of regular positions that are available at the University, as well as the ability to add employment at a distinct University to your resume.

Successful candidates for this position will earn sick leave, paid time off, free parking, and a University ‘Gate Card that provides access to fitness facilities, athletic and cultural events, as well as a discount on many items at the University Bookstore.
This type of appointment is not approved to work more than 999 hours per year for all positions combined. Should incumbents work more than a total of 999 hours in a year the appointment may not continue beyond one year of service.

The Colgate Bookstore is Central New York’s largest independent bookstore, located in a historic three-story building in the heart of Hamilton. We are owned and operated by Colgate University and are committed to upholding the University’s standard of excellence in fostering an inviting and inclusive atmosphere and providing exceptional, personalized service to all.

Seeking to hire bookstore customer service associates to work in various depts providing customer service on the sales floor or by phone, stocking merchandise, processing transactions through register, receiving, returns, pulling textbook orders and other areas as assigned.

Accountabilities

Duties vary, but may include: working at the register, helping with general books, textbooks, gift wing, general merchandise.

Professional Experience/ Qualifications

• Ability to provide excellent customer service
• Ability to have a flexible schedule
• Ability to work in a fast paced environment
• Ability to learn Point of Sale (P.O.S.) and inventory systems
• Ability to work weekends
• Ability to work collegially with a diverse group of faculty, staff and students on a daily basis

Preferred Qualifications

Education

Job Open Date

11/18/2025

Job Close Date

Open Until Filled

No