Bursar Assistant
Company: Indiana University Indianapolis
Job Location: Indianapolis, Indiana
Category: Bursar and Student Accounts
Type: Full-Time
Job ID: 319874
Department
BURSAR OFFICE (IN-BURS-IUINA)
Department Information
Bursar Office Mission Statement
We preserve the accuracy of student accounts, provide timely financial information and ensure fiscal responsibility with our commitment to comprehensive, solution-driven customer service in support of the University's mission and the growth of our campus community.
Bursar Office Guiding Principles
- Integrity
- We are committed to accountability, respectfulness, and honesty.
- Leadership
- We model openness, reliability, sincerity, and humility to create a supportive environment in which extraordinary things can happen.
- Innovation
- We promote creativity and continual improvement through teamwork and the use of emerging technologies.
- Balance
- We respect a life-work balance and by encouraging compassion, care and joy in the workplace.
- Fun
- We understand the serious nature of our responsibilities and seek ways to cause a smile or a laugh to keep it light.
Job Summary
- Under supervision, performs routine administrative tasks related to bursar accounts, such as applying tuition and fees and processing payments.
- Audits bursar accounts and payments to ensure compliance with deadlines and applicable regulations; communicates discrepancies to supervisor and may assist with routine corrections.
- Fields emails and phone calls, responds to inquiries and requests, and explains policies and procedures.
- Helps students, parents, employees, sponsoring organizations, departments, and other constituents understand billing information, including deadlines, interest, payment plans, fees, and processes.
- May serve as a resource to lower-level Bursar Assistants and university constituents.
Qualifications
Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.
EDUCATION
Required
- High school diploma or equivalent (such as HSED or GED)
WORK EXPERIENCE
Required
- 2 years in relevant field
SKILLS
Required
- Proficient communication skills
- Maintains a high degree of professionalism
- Demonstrates time management and priority setting skills
- Demonstrates a high commitment to quality
- Possesses flexibility to work in a fast paced, dynamic environment
- Highly thorough and dependable
Working Conditions / Demands
This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.
Additional Information
Salary for this position is up to $40,560 per year.
Benefits Overview
For full-time staff employees, Indiana University offers a wide array of benefits including:
- Comprehensive medical and dental insurance
- Health savings account with generous IU contributions
- Healthcare and dependent care flexible spending accounts
- Basic group life insurance paid by IU
- Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
- Base retirement plan with generous IU contributions, subject to vesting
- Voluntary supplemental retirement plan options
- Tuition subsidy for employees and family members taking IU courses
- 10 paid holidays plus a paid winter break each year
- Generous paid time off plans
- Paid leave for new parents and IU-sponsored volunteer events
- Employee assistance program (EAP)
Learn more about our benefits by reviewing the IU Benefit Programs Brochure.
Job Classification
Career Level: Intermediate
FLSA: Nonexempt
Job Function: Finance
Job Family: Bursar
