Supports data accuracy efforts within the occupancy management
platform by generating reports and reviewing data integrity;
Collaborates and communicates with HRL IT and Residential
Services staff to provide support for the housing management system
from a financial perspective; troubleshoots technical issues and
identifies needs within the system following established
guidelines, creates manuals as needed, and implements long term
plans for system improvements as appropriate;
Advises the Chief Housing Officer (CHO), Director of
Residential Services, and Director of HRL Finance and Business
Services on the impact of business processes and makes
recommendations for adjustments as needed according to payment and
contractual processes in the HRL room rental application; includes
consideration of historical contractual and occupancy changes and
review of proposed changes to identify and address potential
processing issues or financial concerns;
Reviews, analyzes, and identifies areas for improvement for
HRL's occupancy and financial reporting systems, documents current
practices, and supports automation initiatives to enhance
efficiency, accuracy, and data consistency;
Conducts ad hoc analysis to investigate ongoing or singular
operational issues and adjusts HRL processes in accordance with
evolving institutional practices as needed;
Creates informative, actionable and repeatable financial
occupancy reporting to illustrate occupancy impact on the HRL
budget and highlight relevant business trends and opportunities for
improvement;
Stays informed on changes to the housing management system
through proactive professional development and attendance of
related conference and training opportunities; and
In collaboration with the Assistant Director of Assignments
& Applications Specialist, the Summer Operations Business
Manager, and IT unit, develops and maintains financial system
workflows, reporting tools, and dashboards to support the
contracting, invoicing, payment, and posting/reconciling of Summer
revenues from external clients to the university’s central
financial management system; provides support and guidance for
system transitions to Summer Operations colleagues.
Finance
- Performs monthly revenue reconciliations between databases to
identify discrepancies in room rental revenues for the academic
year and summer operations, and ensures proper documentation for
audit purposes;
- Generates and distributes manual invoices for external groups
utilizing Mason’s spaces for summer camps and conferences and
follows up accordingly to ensure payments are received and posted
accurately;
- Coordinates with HRL Summer Operations colleagues to support
accurate and timely client billing and payment postings in the
university’s central financial management system, ensuring
financial accuracy and enabling efficient revenue collection;
- Collaborates with Mason Financial Planning and Analysis staff
to help update coding in the Mason General Ledger Interface File,
ensuring correct revenue postings from the housing management
platform system to the university’s central financial management
system;
- Supports the Director of HRL Finance and Business Services in
monthly revenue forecasting and contributes to the preparation of
HRL modeling for academic year (AY) room rate adjustments and
fiscal year (FY) revenue budgets to inform strategic financial
planning, ensure alignment with institutional goals; generates,
updates, and presents the HRL Revenue Forecast Report for review by
the CHO and Director of HRL Finances and Business Services;
- Gathers and updates HRL Operational Capacity data from
Residential Services colleagues for use in revenue modeling;
creates and documents financial processes related to revenue
reconciliation, auditing, and reporting to comply with internal and
state policy;
- Responsible for reconciliation of summer and academic year
revenues, ensuring compliance with policy and procedure in
accordance with standards set by leadership and auditors; and
- Develops and maintains proficiency in Mason’s financial systems
and departmental accounting software through ongoing training to
ensure accurate financial processing, effective reporting, and
alignment with institutional standards.
Audit Management
- Coordinates HRL’s contributions to Mason’s annual compliance
reporting process by supporting internal partners in distributing
requests and gathering stakeholder responses. Compiles and
organizes audit responses for review by the CHO and/or other
leadership, to ensure regulatory compliance, operational
transparency, and readiness for institutional audits;
- Initiates the audit process for updating the HRL website and
housing management platform system with annual proposed and
approved room rates by assisting with document preparation,
stakeholder review and signoff, and audit filing under supervision,
to ensure accuracy, transparency, and compliance with institutional
and regulatory requirements;
- Responsible for managing internal and external auditing
requests to support compliance, ensure accurate financial
reporting, and maintain accountability in HRL operations; Provides
timely and accurate response to auditors by assembling requested
data and process documentation, following guidance from the CHO
and/or other leadership;
- Assists reviewing operational processes and procedures to
support quality assurance efforts; and
- Provides leadership to colleagues within HRL to implement
auditing best practices and maintain compliance with established
standards.
Unit and Division Support/Service
- Supports and adheres to all University policies, HRL
regulations, and departmental goals to promote compliance and
accountable work environment;
- Builds and maintains positive working relationships with other
University departments including Student Accounts, Fiscal Services,
Cash Office/Treasury Services, and offices within University Life
by assisting in a collaborative environment to enhance
communication and foster teamwork;
- Assists with other duties assigned by the supervisor, CHO, or
divisional leadership, demonstrates flexibility in supporting team
objectives, and actively participates in department meetings,
planning initiatives, and special projects;
- Actively participates in UL divisional meetings, initiatives,
and in-person events to stay connected with divisional and
institutional priorities, and to foster a cross-unit
collaboration;
- Prepares manuals and training materials for new forms, reports,
procedures, or software to ensure consistent understanding and
effective use by staff;
- Tracks the functionality of newly implemented systems or
procedures to ensure they are operating effectively; and
- Communicates proactively regarding unexpected issues within
HRL, escalating to leadership as needed and proposing solutions to
support timely resolutions.
Required Qualifications:
- Bachelor’s degree in related field or equivalent combination of
education and experience;
- Demonstrated experience with Microsoft Office products and
proficiency in Excel;
- Demonstrated experience applying financial concepts in a
professional setting, including budgeting principles, revenue
tracking, and account reconciliation processes;
- Experience developing, documenting, and presenting financial or
operational data;
- Experience creating reports for leadership use to support
revenue forecasting and drive data-informed decision making;
- Experience in leading teams or managing projects in a
professional setting, including coordination, oversight, and
responsibility for achieving defined outcomes;
- Ability to create and present material that simplifies complex
concepts for clear audience understanding, including creating
detailed written materials and synthesizing workflows;
- Effective interpersonal and communication skills to coordinate
tasks across functional areas and interact with a variety of
stakeholders;
- Demonstrated ability to adapt to changing priorities and
environments, with a commitment to continuous learning and the
ability to quickly acquire and apply new processes, systems, and
tools;
- Ability to work independently and take initiative; and
- Ability to navigate multiple technologies and financial systems
to build reports, transfer data between platforms, and ensure
accuracy through understanding of system interconnectivity and data
filters.
Preferred Qualifications:
- Master’s degree in related field;
- Prior experience with financial systems including Banner,
MicroStrategy, TouchNet and/or QuickBooks;
- Prior experience using StarRez housing management software or
other occupancy management software;
- Experience using Agency Risk Management and Internal Control
Standards (ARMICS) compliance reporting system;
- Professional experience in higher education, especially within
Housing & Residence Life; and
- Knowledge of general accounting principles, financial reporting
standards, and the structure and function of accounting
systems.
Instructions to Applicants:
For full consideration, applicants must apply for
Business
Analyst at
https://jobs.gmu.edu/.
Complete and submit the online application to include three
professional references with contact information, and provide,
resume and cover letter for review.
Posting Open Date: August 24, 2026
For Full Consideration, Apply by: September 7, 2026
Open Until Filled: Yes
Mason Ad Statement
George Mason University is a nationally ranked R1 research
university committed to creating a more just, free, and prosperous
world. With 40,000 enrolled students, George Mason is the largest
and most diverse public research university in Virginia, offering
degree programs at the master's, doctoral, and professional level,
along with certificates and credentials.
George Mason fosters an All Together Different environment for
students, faculty, and staff, driven by our core beliefs. We
believe in inclusivity over exclusivity; we believe in advancing
our mission by being willing to take risks, not avoiding them; and
we believe our best work is possible when we apply our diversity of
origin, identity, circumstance, and thought.
Equity Statement
George Mason University is an equal opportunity/affirmative action
employer, committed to promoting inclusion and equity in its
community. All qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, sexual
orientation, gender identity, national origin, age, disability or
veteran status, or any characteristic protected by law.
Campus Safety Information
Mason’s Annual Security and Fire Safety Report is available at
http://police.gmu.edu/annual-security-report/
