Business Operations Coordinator, Transport & Parking

Division: Operations

Location: Richmond, AU

Contract Type: Full-Time

Job ID: REF1131B

Full-time, fixed-term position until April 2027

Work from Western’s Parramatta South or Hawkesbury (Richmond) Campus, with flexible working options

Salary: HEW Level 7 $107,053 – $115,469 plus 17% Super & Leave Loading

Coordinate transport, parking and mobility services that support safe access across Western campuses.

The Opportunity

The Business Operations Coordinator, Transport & Parking provides high‑level operational, administrative and strategic support to the Director, Safety and Campus Delivery, enabling the effective management of campus mobility, transport services and parking operations across the University.

The role coordinates day‑to‑day transport and parking activities, including fleet management, parking compliance and shuttle bus services, ensuring delivery aligns with University policies, service standards and budget requirements. Responsibilities also include supporting procurement processes, contract management and financial administration, including budgeting, forecasting and reporting, to enable informed decision-making and service continuity.

The position prepares reports, briefings and correspondence on transport and mobility matters, contributes to projects that improve access, traffic flow and campus safety, and works closely with internal and external stakeholders to support safe, efficient campus operations.

What Success Looks Like

• Financial administration for transport and parking is accurate, timely and supports informed decision-making.
• Procurement and contract processes are well managed, with strong supplier performance and compliance.
• Parking compliance and shuttle services operate effectively and in line with University requirements.
• Reporting, briefings and correspondence are clear, accurate and fit for executive use.
• Stakeholder relationships are productive and support safe, efficient campus mobility outcomes.

Please refer to the Position Description for full details.

About You

To be successful in this role, you will bring a combination of relevant qualifications, operational experience and strong coordination skills, along with the ability to work confidently with a broad range of stakeholders. You will also have:

• Tertiary qualifications and/or recognised industry training in logistics, transport, business, planning or a related field.
• Demonstrated experience in transport planning, parking administration, logistics or mobility-related operations.
• Strong financial and procurement capability, including budgeting, forecasting and contract oversight.
• High-level written and verbal communication skills, with experience preparing reports, briefings and correspondence.
• Well-developed stakeholder engagement skills and high digital literacy, including MS365 and data systems.

It is desirable that you have:

• Experience coordinating projects or contributing to multidisciplinary project teams delivering operational or service improvement initiatives.
• Experience using SEINS or similar enforcement, compliance or infringement management systems.

Benefits

We invest in the people who make our mission possible. Alongside a rewarding career, we offer a range of benefits designed to support your financial, personal and family wellbeing.

• Financial benefits: Access to staff-only products and offers with selected banking partners, salary sacrifice options for onsite parking, and novated motor vehicle leasing.
• Health and wellbeing support: Free Employee Assistance Program (EAP), complimentary annual flu vaccination, eligibility for Fitness Passport membership, and access to discounted private health cover.
• Onsite childcare: Long day care and early learning services operate at our Campbelltown, Hawkesbury, Parramatta, and Penrith campuses. Staff may be eligible for discounted fees and salary packaging, with places subject to centre capacity.

Application Details

• Position Enquiries: Direct to Shannon Hewitt, Director, Safety and Campus Delivery via s.hewitt@westernsydney.edu.au. Please include the job reference code REF1131B in your email.
• Closing Date: 11:59pm, Tuesday 2nd June 2026.
• Working Rights: You must provide evidence of your fulltime working rights in Australia for the full term of the appointment at time of application.
• How to Apply: Please note that only applications submitted via the University’s online recruitment system will be considered.

Belonging at Western

We are committed to substantive equality as outlined in our Equal Opportunity Policy. We actively encourage applications from Indigenous Australians, candidates of all gender identities and expressions, people of all abilities, and those from culturally and linguistically diverse backgrounds.

For reasonable adjustments during the application process, please contact talentacquisitionteam@westernsydney.edu.au.

About Western

This is your opportunity to be part of something bigger. By joining Western Sydney University, you become a valued member of our community. As our region changes, so too does our university. Western is boldly different, energetic, global, diverse, dynamic, and youthful.

Our mission is to deliver student success, impactful research, and stronger communities. As part of our team, you will have a stake in shaping the future of education, broadening horizons, and changing lives. Making a difference starts at Western.

For the latest please visit our website and LinkedIn.

All ongoing and fixed term employees seeking to apply for this position as a secondment must have completed a minimum of 12 months’ full-time continuous service to be eligible to apply for this role, as per Part D of the Recruitment and Selection Policy.