Business Partner, Employee Relations

Job Summary

Reporting to the Director of Employee Relations, the HR Employee Relations Business Partner is a positive, collaborative, and dynamic individual that is a part of a cross-functional HR team. The HR Employee Relations Business Partner requires an individual to be a self-directed and proactive problem solver with highly developed analytical and critical thinking skills. In addition, the HR Employee Relations Business Partner is responsible for a wide range of duties from administrative to technical, analytical, and consultative in support of the various functions of human resources at the College.

Primary Duties and Responsibilities

Essential Performance Requirements

• Manages and resolves complex employee relations issues
• Conducts timely and accurate internal investigations in response to complaints, prepares well-written reports at the conclusion of investigations, and recommends appropriate corrective actions based on policies, procedures, and existing practices
• Maintains in-depth knowledge of legal requirements related to day-to-day management and supervision of employees, reducing legal risks, and ensuring regulatory compliance; partnering with the general counsel as needed or required
• Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention
• Provides day-to-day performance management guidance to supervisors (e.g., coaching, counseling, career development, disciplinary actions)
• Provides HR policy guidance and interpretation to internal and external stakeholders
• Provides heavy coaching and counseling support to managers and supervisors
• Receives, reviews, and makes appropriate decisions regarding requests for assistance with workplace complaints, performance improvement plans, and other employee relations functions
• Organizes assigned work in a manner that supports the accurate and timely completion, tracking, and reporting of employee relations issues to department leadership
• Responds to inquiries regarding policies, procedures, programs, and compliance issues accurately and in a timely manner
• Identifies the need for changes in policies, procedures, and processes, taking the initiative to recommend changes, following internal change processes
• Assists with educating employees on employee relations-related issues, including Title VII, Title IX, and other applicable policies and procedures
• Provides excellent customer service and outreach to employees regarding assigned programs
• Cultivates strong rapport with customers, as well as internal and external stakeholders

Service Excellence

• Maintains a professional appearance and provides a positive image
• Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the worksite
• Completes all required training and professional development sessions sponsored through Tarrant County College (TCC)
• Supports the mission, values, goals, and principles of the College

Supervision

Works under the general supervision of the Director of Employee Relations

Required Minimum Qualifications

• Bachelor's degree
• Five (5) years' working experience related to the essential performance requirements
• Three (3) years' working experience conducting workplace investigations

Preferred Qualifications

• Master's Degree in human resources, management, or related field
• Current SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP)
• At least one (1) year's working experience performing the Essential Performance Requirements in higher education