Business Services Coordinator - Advanced

Primary Purpose of Organizational Unit:

The work of the School of Government is rooted in the public service mission of the University of North Carolina at Chapel Hill. Our faculty and staff create and engage in innovative scholarship designed to help public officials and citizens understand and improve local government. Each year, we teach, advise, and support thousands of public officials from all 100 counties in North Carolina and beyond. We are also home to a top-ranked Master of Public Administration program and cutting-edge initiatives working on today’s most pressing challenges in government.

The School is dedicated to making a difference for our communities, counties, state, and country. This begins with upholding a supportive and collaborative work environment where employees can focus on our public service mission and do their best work every day. Learn more about our unmatched statewide impact at https://sogimpact.sog.unc.edu.

Position Summary:

The Support Services Coordinator is responsible primarily for coordinating and assisting with the set-up and clean-up of all classroom and course functions. The Coordinator must maintain an up-to-date working knowledge of various classroom set-ups, facility amenities, institutional policies, and support for special events. This also includes maintaining a well-stocked supply room. The role must provide general facilities information to guests, resolve issues promptly, maintain strong attention to detail, uphold a constant awareness of safety concerns, and demonstrate a commitment to high-quality customer service. This position will also serve as backup for general facilities duties at the Knapp-Sanders Building.

In addition, the position is responsible for asset management, including planning to acquire, operate, maintain, renew, and retire assets. This includes assessing all assets utilized by both the School of Government and SOG Services. The Coordinator will define and maintain maintenance and replacement schedules for all assets and research facility management software capable of generating recurring maintenance notifications. These schedules are essential for forecasting budgets and long-term planning.

The Support Services Coordinator will also be responsible for scheduling reservations for state vehicles, coordinating regular maintenance with the campus service station, and ensuring vehicle availability and compliance. The position will serve as co-chair of the Building Safety Committee.

Minimum Education and Experience Requirements:

Bachelor’s degree in business administration or a related discipline; or an equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

Management Preferences:

Facilities experience preferred.

Special Physical/Mental Requirements :

This position requires heavy lifting, pushing, and pulling of tables, chairs, and furniture. Must be able to maneuver at least 50 lbs.