Business Services Coordinator - JC Raulston Arboretum

Business Services Coordinator - JC Raulston Arboretum

Company:
North Carolina State University

Job Location:

Category:
Business and Financial Services

Type:
Full-Time

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Department: 111503 - Horticulture - JC Raulston Arboretum

Location: Raleigh, NC

Essential Job Duties:
The Business Services Coordinator position serves as a central support role anchoring day-to-day business operations within the JC Raulston Arboretum (JCRA). The employee provides administrative, operational, and customer-service support to ensure efficient coordination of activities, effective use of resources, and a positive experience for internal and external stakeholders.

In this role, you will be at the center of daily operations, supporting financial tracking, coordinating logistics, and serving as a key point of contact for visitors, partners, and internal teams. You will help ensure the Arboretum runs smoothly by organizing information, supporting leadership, and delivering responsive, professional service.

Key Responsibilities:

• Monitor financial and operational activity, track expenditures, and prepare summaries to support leadership decision-making
• Maintain accurate records and documentation to ensure alignment with university and unit guidelines
• Serve as a front-line contact by responding to inquiries and providing timely, professional customer service to visitors, partners, and stakeholders
• Coordinate logistics for meetings and events, including scheduling, space coordination, and materials preparation
• Support day-to-day operations by identifying routine issues, resolving or escalating as appropriate, and maintaining clear communication with internal teams
• Provide administrative support to the Director, including calendar coordination, meeting scheduling, and travel logistics (itineraries, documentation, and scheduling alignment)
• Contribute to operational continuity by organizing information, supporting workflow coordination, and ensuring tasks are completed efficiently and accurately

If you are highly organized, detail-oriented, and enjoy being the person who keeps operations running smoothly while delivering excellent service to the public, we encourage you to apply.

Other Work/Responsibilities:
In addition to the core responsibilities of this role, there may be occasional opportunities to take on additional duties. This offers an opportunity to build on your skills, explore new areas, and gain a deeper understanding of the department's operations.

Minimum Experience/Education:
Bachelor's degree in business administration or a related discipline; or an equivalent combination of training and experience.
All degrees must be received from appropriately accredited institutions.

Required Qualifications:

• High School Diploma/GED and 4 years of related experience.
• Strong organizational skills and attention to detail
• Good written and verbal communication skills
• Ability to manage multiple tasks with competing deadlines.
• Comfortable working independently and collaboratively in a fast-paced environment.

Preferred Qualifications:

• Demonstrated experience managing concurrent priorities or projects with competing deadlines
• Experience tracking, reconciling, or summarizing financial or operational data with a high degree of accuracy
• Strong written communication skills, including drafting professional correspondence or summaries for both broad audiences
• Experience coordinating meetings or events involving multiple stakeholders (e.g., scheduling, logistics, materials)
• Proven ability to work both independently and collaboratively in a high-volume, customer-facing environment

Required license or certification:
NA

Position Number: 00104668

AA/EEO Statement:
NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

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