Business Systems Analyst

Job-Specific Responsibilities

The Business Systems Analyst will be responsible for configuration, set-up, testing, and documentation of various modules of PeopleSoft Campus Solutions according to Harvard's needs. This position will be responsible for translating business requirements into functional solution designs, engaging with stakeholders, and leading independent deliverables and projects. The ideal candidate must demonstrate keen problem-solving ability along with proven leadership and facilitation skills. We are seeking a technically minded analyst who can leverage AI tools and emerging technologies to solve business problems and automate solutions for our customers.

Typical Core Duties:

• Collaborate with the product managers on various activities, including requirements gathering, application configuration, development of presentation materials, story development, customer outreach, issue management, research, peer outreach, user provisioning, testing and end user training.
• Interview key stakeholders and end users to analyze business processes and system's needs; translate business requirements into user stories with supporting test scripts.
• Meet with schools to field direct requests, discuss requirements and collaborate on solution design including business process and policy related matters where applicable.
• Take a lead role in understanding the operating requirements for delivered products and work with the team to analyze and clarify internal and school operational requirements.
• Work with the technical team to review stories and assure that acceptance criteria are well understood as part of the Agile development process.
• Share expertise in multiple modules of PeopleSoft Campus Solutions.
• Build expertise in Oracle Business Intelligence for operational, analytic, and ad hoc reporting.
• Develop test scripts and execute testing to ensure new products, enhancements, bug fixes, upgrades and patches function as expected and without introducing regression issues.
• Provide functional support during project/release go-lives, which may include occasional evening or weekend work.
• Assist with general administration, special projects, and perform other related job duties as needed.
• Coordinate with Business Analysts to build robust and comprehensive knowledge database in Confluence application.
• Identify opportunities to apply AI tools and emerging technologies to solve business problems and automate manual processes and solutions for our customers.
• Develop and refine prompts, workflows, and integrations using AI tools to improve analysis, documentation, testing, and reporting efficiency.