"Business Systems Analyst"

Purpose
The Department of Student Information Systems (SIS) within Student Affairs at Stanford University is seeking a Business Systems Analyst for a one-year fixed-term position. SIS supports the university’s primary Student Information System (PeopleSoft), its portal (AXESS), and a range of integrated SaaS solutions. Our team of analysts and developers partner with key stakeholders in offices across Student and Academic Services—including the University Registrar, Graduate Admissions, Curriculum, Records, Bechtel, Mind Over Money, and Student Financial Systems—to manage business processes, implement enhancements, and maintain system stability through regular updates and patches.

The Business Systems Analyst will support the Connected Curriculum Project, collaborating with stakeholders to understand their needs, document requirements, and ensure that solutions align with business goals. The ideal candidate is a seasoned analyst who can quickly learn Stanford’s business processes, navigate complex APIs, and work with SaaS curriculum products to successfully advance this high-impact initiative.

CORE DUTIES*:

• Translate business processes into system requirements and/or development of systems solutions.
  + Conduct an analysis encompassing intricate workflows, security and integrations. Promptly address any issues, implement necessary updates, and collaborate with stakeholders to accommodate evolving requirements.
• Analyze new business requirements, assist with feasibility of enhancement requests, system functionality, current system use and user needs.
  + Contribute to PeopleSoft system enhancements by documenting comprehensive functional requirements and crafting thorough test cases. Analyze system functionalities, collaborate closely with stakeholders to capture nuanced requirements, and create robust testing scenarios to ensure the seamless implementation of enhancements while maintaining the system's integrity and performance standards.
• Specify functional analysis and design and work with developers and analysts to recommend solutions and resolve system issues.
  + Collaborate with the Enterprise Technology team within Stanford University IT throughout the PeopleSoft enhancement projects. Explore system requirements encompassing program functions, output specifications, data acquisition procedures, and system techniques and controls to ensure a comprehensive understanding of the system's intricacies. Facilitate the development and implementation of enhancements that align seamlessly with Stanford's technological landscape and operational needs.
• Review, research and evaluate software to determine its usefulness and appropriateness as related to existing or proposed business systems; assist or develop preliminary and detailed system design documentation.
  + Provide support to the Curriculum Management and Scheduling team. Work closely with stakeholders to implement multiple scheduling products from third party vendors to improve business operations and workflow. Coordinate the integration of these systems with PeopleSoft to ensure a seamless data synchronization and facilitate a more efficient exchange of information. Play a critical role in enhancing the technological landscape of Curriculum Management and Scheduling and contribute to a more responsive and effective academic infrastructure by aligning system improvements with identified user requirements.
• Perform testing of new systems, upgrades and patching of existing systems; plan, conduct and document results of testing.
  + Provide routine maintenance involving the application of regular patches and upgrades to the systems. Conduct meticulous testing on any enhancements or bug fixes introduced by the updates to ensure the seamless functionality of the system and guaranteeing that all implemented changes operate smoothly and contribute positively to the overall system performance.
  + Develop comprehensive job aids and training materials tailored for any new PeopleSoft enhancements. Craft these materials to provide clear, user-friendly guidance and ensure that end-users can readily adapt to and capitalize on the added functionalities and improvements introduced through the PeopleSoft enhancements. By creating accessible and informative resources, I Contribute to the seamless integration of new features, facilitate a smooth transition and optimize the user experience within the PeopleSoft environment by creating accessible and informative resources
• Advise users requiring assistance in solving complex problems or issues regarding management and business systems.
• Analyze data and provide data sets to users for analysis. May include development of operational and analytical reports for end users.
  + Produce comprehensive GAP reports meticulously mapping the nuanced flow of data between PeopleSoft and a multitude of APIs and implemented products. Ensure a holistic understanding of the data exchange processes and facilitate a seamless integration and alignment between PeopleSoft and the diverse range of APIs and products involved in the implementation initiatives
• Liaise with external vendors or partners in support of business systems, which may include system development, implementation and/or operations.
  + Establish a seamless collaboration with the Curriculum Scheduling team and the external vendor, Coursedog, to successfully introduce Coursedog's cutting-edge Curriculum and Scheduling products. Conduct intricate data analysis, meticulous data mapping, rigorous QA testing, and ensure data integrity. Serve as a bridge between functional users and developers and facilitate effective communication to bring about a cohesive and streamlined implementation process. Ensure ongoing support for addressing issues and implementing enhancements to optimize the system's performance over time.
• Coordinate the implementation of new or modified business systems.
  + Translate business processes into system requirements and/or development of systems solutions. Liaise with external vendors or partners in support of business systems, which may include system development, implementation and/or operations

* Other duties may also be assigned

MINIMUM REQUIREMENTS:

Education & Experience:
Bachelor's degree and five years relevant experience or a combination of education and relevant experience

Knowledge, Skills and Abilities:

• Knowledge of computer system capabilities, business processes, and work flow.
• Experience with enterprise applications and understanding of database driven applications.
• Strong understanding of the software development life cycle.
• Current knowledge of rapidly changing computer technology.
• Skill in conducting interviews and facilitating group meetings.
• Excellent communication skills, both written and verbal, including the ability to bridge functional and technical resources by communicating effectively with individuals of varying systems expertise and business needs.
• Strong listening, negotiation and conflict resolution skills.
• Ability to design and document complex business systems.
• Proven problem solving and analytical thinking and ability to approach problems logically and systematically.
• SQL experience required.
• Experience with Peoplesoft, CourseDog, Github preferred.

Certifications and Licenses: None

PHYSICAL REQUIREMENTS*:

• Constantly perform desk-based computer tasks.
• Frequently sit, grasp lightly/fine manipulation.
• Occasionally stand/walk, use a telephone.
• Rarely writing by hand, lift/carry/push/pull objects that weigh up to 10 pounds.

* - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.

WORKING CONDITIONS:

• Work extended hours.
• This is a hybrid position which requires 2 days of onsite work per week.
• Able to work on evenings and weekends, as needed.

WORK STANDARDS:

• Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
• Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
• Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide.

The expected pay range for this position is $125,557 - $140,000 annum.

*Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs.*

We invite you to apply by clicking on the “Apply for Job” button. To be considered, please submit your résumé and a one-page cover letter along with your online application.