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About the Opportunity
Job Summary:
The Building Supervisor is responsible for maintaining a safe,
secure, and welcoming environment for students, employees, and
visitors. This position oversees front-desk access control,
monitors building entry and exit, conducts routine security checks,
and supervises student employees assigned to front-desk duties. The
Building Supervisor serves as a visible point of contact at the
building's front desk and ensures that established building access
and security procedures are consistently followed.
Essential Responsibilities:
Monitor and manage access to the building through the front
desk.
Verify identification, authorization, or other credentials as
required before permitting access.
Maintain awareness of individuals entering and exiting the
building.
Provide a professional and helpful first point of contact for
students, employees, visitors, and guests.
Maintain accurate access, incident, and other required
logs.
Respond appropriately to questions, concerns, and unusual or
unauthorized access attempts.
Follow established procedures for after-hours access and
restricted areas.
Conduct routine walkthroughs of the building to ensure doors,
entrances, and other designated access points are properly
secured.
Check that exterior and designated interior doors are locked
and functioning properly.
Identify and report security concerns, damaged locks, doors,
alarms, lighting, or other facility issues.
Monitor for unusual activity and promptly escalate security or
safety concerns to the appropriate emergency personnel.
Ensure front-desk and security operations remain adequately
staffed during assigned hours.
Perform other related duties as assigned.
Qualifications:
High school diploma or equivalent required; additional
experience in security, facilities management, or a related field
preferred.
Previous experience in building operations, security,
front-desk services, customer service, or a related role
preferred.
Ability to follow established building access, security, and
emergency response procedures.
Strong observational skills and the ability to recognize,
assess, and report unusual activity or potential safety and
security concerns.
Excellent communication and interpersonal skills, with the
ability to interact professionally and respectfully with students,
employees, visitors, and guests.
Ability to exercise sound judgment, maintain confidentiality,
and handle sensitive situations with discretion and
professionalism.
Ability to maintain accurate records, logs, and incident
reports.
Ability to supervise, guide, and provide direction to student
employees and ensure front-desk responsibilities are carried out
appropriately.
Basic computer skills and the ability to learn and use access
control systems, communication tools, and other relevant
technology.
Ability to conduct routine building walkthroughs and check
doors, entrances, and other designated access points.
Ability to work assigned shifts, including evenings, weekends,
or holidays, as required by operational needs.
Commitment to maintaining a safe, secure, inclusive, and
welcoming environment for all building occupants and visitors.
Work Schedule:
Expected work hours are between 8:00 p.m. and 12:30 a.m.
Weekend shifts may vary based on building operational needs and
staffing requirements.
Flexibility to work evening and weekend hours is required.
Position Type
Temporary
Additional Information
Northeastern University considers factors such as candidate work
experience, education and skills when extending an offer.
Northeastern has a comprehensive benefits package for benefit
eligible employees. This includes medical, vision, dental, paid
time off, tuition assistance, wellness & life, retirement- as
well as commuting & transportation. Visit https://hr.northeastern.edu/benefits/ for
more information.
All qualified applicants are encouraged to apply and will receive
consideration for employment without regard to race, religion,
color, national origin, age, sex, sexual orientation, disability
status, or any other characteristic protected by applicable
law.
This job is for a current or anticipated job vacancy.
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