"Campus Life Assistant - Canterbury"

The Campus Life Assistant is part of the Campus Life team, which is responsible for all matters related to student administration, enquiry and advice services. The team is part of the Student Life Department, which serves to provide a comprehensive and effective service across the student journey, enabling individuals to realise their potential.

The post holder’s remit is broad and includes programme administration, managing student records and registration statuses, programme and module changes for on-campus and partner students; timetabling and graduation; provision of reception services on a rota basis and health and wellbeing signposting. In collaboration with Campus School colleagues, Campus Life Assistants play a central role in supporting the University’s student progression and retention strategies and student community activities. Campus Life Assistants will deliver support for all aspects of the Campus Life remit but will also develop specialist knowledge to support specific areas of work in collaboration with the Campus Life Officers and Manager.

In addition to their work to support the accuracy of the student record, the post holder is the first point of contact for student support and visitor enquiries ensuring that in the moment support is provided whenever possible and that more complex enquiries are effectively triaged to specialist services. This will involve working on a front desk for a proportion of the role alongside back-office functions.

At UCA, creativity and innovation are at the heart of what we do. Our legacy of educating eager and passionate artists, makers and thinkers runs back almost 160 years, and today we’re helping shape a global future that supports and nourishes talent worldwide.

Our campuses across Surrey and Kent are vibrant communities, each specialising in different areas of the creative industries. We are also home to a thriving research hub, with academic experts and fellows leading the way in research on sustainability, design, textiles, animation, history and culture, and more.

Are you ready to share your passion for creativity with the next generation of innovators? If so, we want to hear from you.

The University for the Creative Arts (UCA) aims to be a welcoming and inclusive University that is truly representative of all sections of society. We particularly encourage applications from people from minoritised ethnic groups and people with disabilities who are currently under-represented within the University.