State Title: Professional Services Specialist III
Bargaining Unit: AFT
Employment Type: 35 hours per week/Full-time
Internal salary: Range 21/ $ 63,833.23 - $ 102,164.26
External salary: Range 21/ $63,833.23 - $ 73,415.99
UNION POSITIONS: The internal salary range is used for
applicants who are current NJ state employees with underlying
classified status for promotional calculations who meet the
requirements below. The external salary range is used for
candidates who are not NJ state employees who meet the requirements
below.
About TCNJ
Founded in 1855, TCNJ offers a highly personalized and
collaborative liberal arts education with over 7,400 undergraduates
and 700 graduate students. The college is consistently ranked among
the top comprehensive colleges in the nation, offering small
classes, a 13:1 student-faculty ratio, and an immersive
living-learning experience. With a 4-year graduation rate ranked #1
in New Jersey and #9 among U.S. public institutions, TCNJ is a
model for public higher education.
Position Overview:
Administration of all TCNJ Police Department electronic systems and
services. Provide support and direction with technical expertise
and knowledge of the current systems and ensure that systems are
utilized to their full potential. Maintain detailed documentation
of the computing environment, system configurations, and technical
procedures. Triage support with TCNJ IT staff, government agencies,
and vendors. Project management for new technical projects and
initiatives. Deploy updates, troubleshoot and resolve IT issues,
and train colleagues on the proper use of Police Department
systems. Research trends and emerging technology enhancements for
Campus Police. Suggest improvements and efficiencies in current
operational procedures. Develop, maintain, and test business
continuity plans, and emergency operations.
Responsibilities:
- Primarily responsible for administering, maintaining, and
updating Campus Safety and Access Control systems. Assisting the
TCNJ Police Department with their technical needs, and
troubleshooting and resolving technical or electronic issues.
Setup, configure, install, a nd maintain specialized police
department and access control hardware, software , and
electronics.
Administer the S2 Card Access system. Ensure data feeds are
working as intended and the system is operational. Assist with
system and access plan configuration. Troubleshoot card access
issues and triage vendor support.
Creating, reviewing, and updating business continuity and
emergency operations plans.
Serves as a liaison between the Campus Safety department , the
TCNJ IT department, vendors, and partner agencies with regard to
computer technology issues, training, and one-on-one
instruction.
Keeps informed and up to date on new and emerging technologies
to better serve the campus needs , and the latest technical threats
and cybersecurity concerns that may affect the campus.
Coordinates TCNJ Police Department IT budget requests with the
TCNJ IT Business Office.
Coordinates resources and provides expertise on technical,
functional, and/or departmental topics during the development,
integration, and implementation of new systems and applications
Provides and/or plans for ongoing maintenance and administration of
systems and applications.
Other duties may be assigned.
Qualifications:
Required:
- Education Graduation from an accredited college with a
Bachelor's degree supplemented by a Master's degree in a field
related to the position to be filled or equivalency as determined
by the appointing authority.
- Two years professional experience in an institution of higher
education or in education, higher education or other field that is
directly related to the functions of the position to be filled or
equivalency as determined by the appointing authority. The minimum
education experience standards for positions classified under this
class title will vary depending upon the requirements of the
specific position to be filled. In each case, these minimums will
be determined at the discretion of the appointing authority.
Applicants who do not possess the required education may substitute
required experience on a year-for-year basis (30 credit hours is
considered one year of college.) A Ph.D. or an Ed. D. degree may be
substituted for two years of the required experience.
- Analytical and technical problem solving skills.
- General proficiency with software, hardware and operating
systems.
- Ability to multitask in a demanding environment.
- Strong client-service orientation.
- Exceptional organizational and communication skills.
Persons with disabilities may request reasonable accommodations
in order to perform the essential functions of the position. If the
requested accommodation(s) cannot be made because it would cause
the employer undue hardship, the applicant may not be eligible for
the position.
Employer Qualifications
Employment at TCNJ is contingent upon the successful completion of
an applicable background check, reference checks, and verification
of identity and authorization to work in the United States (Form
I-9).
Accommodation: Applicants who require a reasonable accommodation to
apply or interview should contact
hr@tcnj.edu .
Employee Benefits
As a member of The College of New Jersey Community, you will be a
part of an exciting and rewarding public college career. Eligible
full-time employees will be able to take advantage of a generous
benefits package that includes health, welfare, and retirement
benefits, including:
- Comprehensive benefit plans covering medical, dental and
prescription plans
- Generous leave entitlements program and Energy Savings
Program
- Employee and dependent Tuition Waiver and Reimbursement
Program
- Pension, retirement, and deferred compensation plans, group
life insurance
- Employee Assistance Program (EAP)
- Employee affinity groups
- New Jersey State Employee Discount Program (Pet
insurance, cell phone plan discounts, discounted amusement park
tickets, etc.)
- Access to extensive learning opportunities
To view a comprehensive list of benefits available to employees,
visit our Health Benefits Plans and Programs page to
learn more!
How to Apply
Qualified candidates should apply online and submit a letter of
interest, resume (CV), as well as the names and contact information
for three professional references. Applications will be considered
until a viable finalist has been found.
The College is committed to fostering a welcoming and inclusive
campus community that respects and uplifts individuals from all
backgrounds. We value the varied perspectives, experiences, and
talents of all members of our community and strive to create an
environment where everyone has equitable access to opportunities
for success. As an equal opportunity employer, we comply with all
applicable federal and state laws regarding nondiscrimination and
affirmative action. We encourage applications from individuals
whose lived experiences and professional interests align with our
institutional mission of academic excellence, access, and
integrity.