"Case Management Extender"

Scope of Position:

Case Management is a team process that includes assessment, planning, facilitation, and evaluation of the services required to meet the patients needs through the healthcare system. Social work services are provided to patients/families to meet their medically related social and emotional needs which impact their medical condition, treatment, recovery, and safe transition from one care environment to another.

Position Summary:

The Case Management Extender will provide programmatic support services for the Case Management & Social Work areas covering patients at The James Cancer Hospital. The Program Coordinator will be responsible for coordinating PCRM/SW program support inclusive of discharge plan implementation, prior authorization, scheduling, data entry and other PCRM/SW extender functions at the direction of the Patient Care Resource Manager and/or Social Worker for selected teams.

Minimum Qualifications:

• Bachelors degree or equivalent experience required.
• Experience in Acute Care Hospital setting preferred.
• Experience in assisting with patient care operations preferred.
• Proficient in Microsoft Office (Word, Excel, Power Point, Outlook).
• Experience with EPIC preferred.
• Strong verbal and written communication, organizational and human relations skills, self-motivated, professional (Customer service skills).
• Ability to prioritize workload.

Career Roadmap:

Function: Care Management
Sub-function: Case Management
Band: Individual Contributor - Specialized
Level: S1