"Case Manager - University Counseling Center"

Details

Posted: 03-Dec-25

Location: Nashville, Tennessee

Type: Full-time

Categories: Staff/Administrative

Internal Number: CASEM002886

Primary Function:

• When referrals are appropriate, the case manager will assist students in connecting with mental health resources and follow up to ensure continuity of care

Duties and Responsibilities:

• Conducts initial evaluations and diagnostic assessments of students
• Provides consultation, crisis intervention, and/or psychotherapy to students for mental health issues
• Establishes and maintains liaison with and refers students to other community mental health providers for treatment when appropriate.
• Plans, initiates, and conducts campus outreach and preventive programs, particularly to minority and other underserved populations (e.g., international students, veterans, athletes).
• Develops and promotes Counseling Center as a college resource by communicating information about services and policies of the Center to prospective clients and parents.
• Assists in the collection and assessment of data regarding Counseling Center utilization
• Assesses need for psychological testing and provides or refers for such services as is appropriate to training
• Collects, stores, and uses client records in accordance with state and federal laws and standards of professional ethics so that the highest level of client confidentiality may be maintained.
• May direct or coordinate specific area(s) of Counseling Center function as assigned by Director (e.g., intern training, outreach programming).
• Consults with and advises faculty and administrative staff regarding mental health issues affecting the education process.
• Serves as liaison to other offices/departments and serves on Student Affairs and campus-wide committees as assigned.
• Attends/assists with University functions of general importance to the student body or University (e.g., Orientation, Commencement).
• Responsible for upholding federal, state and local laws as they relate to the practice of mental health.
• Maintains license with appropriate continuing education training
• Behaves in a manner consistent with Ethics Code of the American Counseling Association and/or the Ethics Code consistent with the degree and licensure.

Education:

• Master's degree in Counseling, Social Work, or Marriage and Family Therapy required. Licensed (or licensed eligible) in the state of Tennessee, e.g., LPC-MHSP, LMFT, or MSW/LCSW.

Experience:

• College or University counseling experience preferred.

Job Related Skills:

• The preferred candidate will demonstrate innovation and creativity; inclusive and transparent decision making; professional confidence and sound judgment; success in building relationships and working collaboratively with key stakeholders; effective written and oral communication; strong commitment to student development; multicultural competence; and strong negotiation and advocacy skills. The successful candidate will also benefit from a clear understanding and knowledge of national trends and best practices in college student mental health.

Availability:

• Accepting applications immediately