Case Manager

Summary The Student Support Services Unit of the Buffalo Educational Opportunity Center (BEOC) is seeking a dynamic, dedicated, and compassionate individual to join our team as a Case Manager to focus on providing comprehensive case management and job coaching to students in the BEOC's Buffalo Build Skilled Trades Pre-Apprenticeship Program and other workforce development programming. The BEOC, supported by the University Center for Academic and Workforce Development (UCAWD) and State University of New York, provides urban and/or disadvantaged residents in the Western New York area with tuition-free academic programs, workforce development training and certifications and gainful employment opportunities. The Case Manager position requires someone with strong interpersonal skills, a commitment to advocacy, and the ability to empower students to achieve their personal and professional goals. This role requires strong organizational skills, empathy, and the ability to work collaboratively with students and stakeholders. If you are passionate about empowering individuals to reach their full potential and thrive in a supportive environment, we want to hear from you. Key responsibilities of this position include: Conduct thorough assessments and develop individualized case plans in collaboration with students, community agencies and other stakeholders (i.e. housing, healthcare, legal, job placement, etc.). Facilitate engaging workshops and group sessions for students on topics relevant to personal development and independence such as budgeting, time management, and problem solving. Assist students in job readiness preparation, including resume building, interview skills, and job search strategies. Provide students with on-the-job support and coaching to help them successfully integrate into the workforce. Monitor and track students' job performance and provide ongoing guidance for career advancement. About The Buffalo Educational Opportunity Center The Buffalo Educational Opportunity Center (BEOC) is an adult education enterprise, of the State University of New York, University Center for Academic and Workforce Development (UCAWD), with an annual enrollment of 1,940 students that provides urban and/or disadvantaged residents in the Western New York area with tuition-free academic programs, workforce development training and certifications, and gainful employment opportunities. The mission of BEOC is to produce lifelong learners who are self-directed, empowered, and committed to excellence. Residents of the surrounding Buffalo community are provided a range of services designed to develop the academic and workforce development skills necessary to become self-sufficient. Programs and services are structured to adapt to the needs of our students - as well as to the demands of our community - and serve as first steps toward the attainment of long-term educational and employment skills. To learn more about the Buffalo Educational Opportunity Center, visit our website . Learn more: Our benefits , where we prioritize your well-being and success to enhance every aspect of your life. Being a part of the University at Buffalo community. As an Equal Opportunity / Affirmative Action employer, the Research Foundation will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin and veteran or disability status. Minimum Qualifications Bachelor's degree in Social Work, Education, Psychology or related field with 2 years of directly related experience in case management or job coaching. Knowledge and strong understanding of social services systems and community resources. Cultural competence and the ability to build rapport with diverse populations. Proficiency with technology including Microsoft Office Suite and student information systems. Evening and weekend hours will be required. A valid Class D driver's license to operate a motor vehicle is required or candidate must otherwise demonstrate their capacity to meet the transportation requirements of the position. An equivalent combination of education and experience will be considered. Preferred Qualifications Master's degree in Social Work, Education, Student Personnel, Psychology or related field. Bilingual Experience working with academically under-prepared and/or economically disadvantaged adults. Salary Range $55,000 - $57,000 Special Instructions Summary This position is funded until 12/31/26 by a grant from the New York State Office of Strategic Workforce Development and is subject to the continued availability of funds from this grant. Is a background check required for this posting? Yes Contact Information Contact's Name: Heidy Galan-Honrado Contact's Title: Student Success Programs Coordinator Contact's Email: hg33@buffalo.edu Contact's Phone: 716-645-1945 Posting Dates Posted: 2026-09-14 Deadline for Applicants: Date to be filled: 2026-11-16