Casual Assistant Student Adviser

About This Opportunity

Join our Student Services team and help make a difference every day. We’re seeking enthusiastic, people‑focused casuals who enjoy working in a fast‑paced environment and supporting students at key moments in their university journey here at UQ. As part of our frontline team, you’ll engage with students and staff across a broad range of services, programs and events.

Key Responsibilities Will Include:

• Be the first point of contact for students and university staff, providing initial advice on Student Services and referring enquiries to the right support when needed
• Triage and coordinate enquiries, including escalating matters to second‑tier support such as Student Advisers and Counsellors
• Support the delivery of student programs, events and group activities, including developing materials and assisting with coordination
• Provide administrative and systems support, ensuring records, reports and processes meet legislative and university requirements

About UQ

As part of the UQ community, you’ll have the opportunity to work alongside the brightest minds, who have joined us from all over the world.

Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you’ll have the opportunity to contribute to activities that have a lasting impact on our community.

Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as access to exclusive internal-only vacancies and affordable parking from just $6.40 a day.

About You

• Currently completing or have completed a relevant qualification (e.g. Social Work, Sociology, Behavioural Science or Psychology).
• Strong communication and interpersonal skills, with the ability to provide clear advice and engage confidently with diverse audiences
• Demonstrated ability to support students, including understanding human behaviour and responding sensitively to student concerns
• Experience working with people from diverse backgrounds, including people with disabilities and non‑English‑speaking backgrounds
• Well-developed organisational skills, with the ability to prioritise tasks and manage competing demands
• High level of tact, discretion and confidentiality, with sound judgement when handling sensitive matters
• Currently hold a Blue Card or be able to gain a Blue Card prior to commencing work

Appointment to this role is subject to the successful completion of relevant pre-employment checks, which may include verification of the right to work in Australia and Blue Card Check. This may also include checks relating to gender-based violence matters or other integrity and conduct requirements.

Questions?

For more information about this opportunity, please contact Anna Black on a.black1@uq.edu.au.

For application inquiries, please reach out to the Talent Acquisition team at talent@uq.edu.au, stating the job reference number (below) in the subject line.

Want to Apply?

We welcome applications from all individuals and are committed to an inclusive and accessible recruitment process. To be considered, please ensure you upload:

• Cover letter summarising how your background aligns to the ‘About You’ section
• Resume

Our strength as an institution lies in our diverse colleagues. We're dedicated to equity, diversity, and inclusion, fostering an environment that mirrors our wider community. We're committed to attracting, retaining, and promoting diverse talent, particularly from Australia’s First Nations Peoples. If you require an alternative method to submit your application due to accessibility needs or personal circumstances, please contact talent@uq.edu.au.

Other Information

As a casual employee, and in line with Fair Work, please note that there is no commitment to ongoing work in this position.

UQ is committed to a fair, equitable and inclusive selection process, which recognises that some applicants may face additional barriers and challenges which have impacted and/or continue to impact their career trajectory. Candidates who don’t meet all criteria are encouraged to apply and demonstrate their potential. The selection panel considers both potential and performance relative to opportunities when assessing suitability for the role.

Applications close Monday 18 May 2026 at 11.00pm AEST (R-64014)

Please note applications will be reviewed as received. Candidates may be interviewed prior to the job closing date. We encourage candidates to apply as soon as possible. The University of Queensland reserves the right to close this application process early.