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National University of Singapore

Casual Management Support Officer

Closes:

435

University-Level Unit: Duke-NUS Medical School

Faculty/Department-Level Unit: Office of Research

Employee Category: Contingent

Location: Outram Campus

Posted On: 28/08/2026

Job Description

The Health Services Research & Population Health Department is conducting a research study on consumer beverage choices with and without Nutri-Grade label display, using a tablet-based experimental shopping task administered in public locations. The study uses an intercept recruitment approach: trained interviewers will approach passersby, invite them to participate in a short, voluntary study, screen for eligibility, and guide participants through a standardized tablet-based food selection task and brief survey.

We are looking to hire up to 4 interviewers to support consistent field implementation, ensure high-quality data collection, uphold participant privacy and informed consent procedures, and achieve recruitment targets across scheduled fieldwork sessions (Working hours approximately 15 hours/week).

Roles and Responsibilities

Participant recruitment and study administration

  • Conduct intercept recruitment at designated high-footfall venues (e.g., malls, transit hubs, campuses) following a standardized script.
  • Explain the study briefly and clearly; answer basic participant questions without biasing responses.
  • Screen participants for eligibility using the tablet-based questionnaire and apply inclusion/exclusion criteria accurately.
  • Administer informed consent procedures and ensure participants understand voluntariness, confidentiality, and withdrawal rights.

Data collection (tablet-based)

  • Guide participants through the tablet-based food choice/shopping task and short pre/post surveys, ensuring protocol adherence.
  • Ensure data completeness and quality checks (e.g., required fields completed, time stamps recorded) before ending each session.

Qualifications

  • Strong interpersonal communication skills; comfortable approaching members of the public respectfully.
  • Fluent in English; additional proficiency in Mandarin or Malayis an advantage
  • Reliable and punctual; able to commit ~15 hours/week for the field period
  • Comfortable using a tablet (iPad/Android/Windows) and following step-by-step protocols.
  • High attention to detail; able to follow scripts, eligibility rules, and data-entry checks.
  • Professional conduct and sensitivity when interacting with diverse participants.
  • Willingness to complete mandatory study training (e.g., consent procedures, role-play practice, data security).

Req ID: 34256

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Job details

Title
Casual Management Support Officer
Employer
National University of Singapore
Location
Outram Campus
Published
Aug 28, 2026
Closes:
Oct 27, 2026
Job type
Part time, Staff / Administration
Field
Laboratory and Research

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Frequently Asked Questions

📋What does the Casual Management Support Officer role involve?

This Casual Management Support Officer role supports a Duke-NUS Medical School field study on consumer beverage choices with and without Nutri-Grade label display. You will use intercept recruitment to invite members of the public at high-footfall venues, screen participants with a tablet-based questionnaire, administer informed consent, and guide participants through a standardized tablet-based shopping task and short survey. The position sits within the Office of Research and follows strict protocol adherence and data completeness checks.

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🎓What qualifications do I need to apply?

You need strong interpersonal communication skills and confidence to approach members of the public respectfully. Fluency in English is required, and Mandarin or Malay is an advantage. You must be reliable and punctual, able to commit ~15 hours/week, and comfortable using a tablet (iPad/Android/Windows). High attention to detail, professional conduct, and willingness to complete mandatory study training are essential. Prior field experience is helpful but not mandatory.

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📍Where is the role located and how many hours are required?

The role is based at the Outram Campus of Duke-NUS Medical School, with fieldwork sessions at designated high-footfall venues such as malls, transit hubs, and campuses. You should be able to commit approximately 15 hours per week for the field period. Scheduling includes public location data collection, so flexibility and punctuality are important.

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🛠️Do I need prior research or data collection experience?

No prior research experience is required, because the Duke-NUS Medical School team provides mandatory study training covering consent procedures, role-play practice, and data security. You should be comfortable following step-by-step protocols and standardized scripts. Attention to eligibility rules and data-entry checks is more important than previous experience.

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📝How do I apply for this Casual Management Support Officer job?

Apply through the official Duke-NUS Medical School posting using the Apply now link in the job description. Prepare a concise resume highlighting communication skills, tablet proficiency, and availability for ~15 hours/week. You may include a short cover letter emphasising reliability, attention to detail, and any Mandarin or Malay language ability.

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About the employer

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