Catering and Hospitality Supervisor

University of East Anglia - Sport and Commercial Services Division - UEA Catering Services – The Campus Kitchen

Salary on appointment will be £24,685 per annum with an annual increment up to £26,093 per annum.

The Campus Kitchen is seeking an enthusiastic and motivated Catering and Hospitality Supervisor to support the day-to-day running of the Modern Life Café, a busy, design-led space serving a varied and discerning public.

This is a highly hands-on role. Working closely with and supporting the Manager, you will help oversee daily operations while actively serving on the counter, preparing and serving drinks, clearing tables, washing up, and assisting with basic food preparation. You will step in wherever needed to keep service running smoothly, particularly during busy periods, functions and events.

You will support front-of-house service delivery, help coordinate functions and fine-dining events, and assist in supervising a small team, leading by example through practical involvement. Working alongside the team, you will adapt quickly to changing demands to ensure a consistently high standard of service and presentation.

Key responsibilities include:

• Supporting the Manager in daily café operations
• Serving customers, preparing drinks and assisting with food prep
• Clearing tables, maintaining cleanliness and washing up
• Supporting functions and events across campus, including setup and service
• Assisting with stock control, food safety and presentation standards
• Helping to train and support front-of-house staff
• Deputising for the Manager in their absence

About you:

• Experience in a food and beverage or hospitality setting
• Enjoys hands-on work and supporting a team on the floor
• Calm, organised and adaptable in a fast-paced environment
• Takes pride in high standards of service and customer care

The role includes weekends and some evenings on a 5-days-out-of-7 rota.

If you enjoy being actively involved in service, working closely within a team, and supporting a manager to deliver great hospitality, we would love to hear from you.

What are the benefits of working for the UEA?

As well as working for a business that cares and supports the mental health and wellbeing of their personnel, you will also benefit from:

• No split shifts
• 34 days leave which includes an allowance for bank holidays and an equivalent allowance for UEA customary days
• Family and Work-life balance policies including considerable maternity, paternity, shared parental leave and adoption leave.
• Generous pension scheme with life cover for dependents, plus incapacity cover.
• Health and Wellbeing: discounted access to Sportspark facilities, relaxation rooms, 320 acres of rolling parkland, wellbeing walks, Wellbeing Ambassador network, on-campus medical centre including NHS Dentist, Occupational Health and a 24/7 Employee Assistance Programme.
• Campus Facilities: Sportspark, library, nursery, supermarket, post office, bars and catering outlets.
• Exclusive shopping discounts on UEA Perkz from some of the UK's biggest brands and everyday essentials to help cut the cost of household bills, childcare salary sacrifice scheme, Cycle to Work scheme and public transport discounts.
• Personal Development: unlimited access to LinkedIn Learning courses, specialist advice and training from our Organisational Development and Professional Learning Team.

Closing date: 22 February 2026

The University holds an Athena Swan Silver Institutional Award in recognition of our advancement towards gender equality.