Key Responsibilities

Chapter Coaching & Support

• Serve as the primary point of contact for assigned Collegiate Chapters, assisting in recruitment, retention, and operational success.
• Conduct virtual and in-person consultations with chapter officers and advisors to assess health and compliance.
• Provide tailored recommendations to help chapters meet membership, reporting, and leadership goals.
• Track and report on chapter metrics and trends to the Director of Chapter Success.

Training & Leadership Development

• Facilitate virtual or on-site workshops focused on leadership, recruitment, and member engagement.
• Share best practices and resources that promote chapter sustainability and inclusive chapter culture.

On-Site Visits & Representation

• Travel to assigned campuses to deliver training, assess operations, and strengthen university relationships.
• Represent the organization at regional or national events, installations, or conferences.
• Submit timely reports summarizing visit outcomes and follow-up actions.

Collaboration & Communication

• Collaborate with the Chapter Success team to identify chapters needing targeted support.
• Communicate emerging issues or opportunities for improvement to National Staff promptly.
• Maintain consistent communication with chapters and internal staff through scheduled check-ins.

Qualifications

• Bachelor’s degree required (or near completion).
• Membership in Phi Sigma Pi or other fraternity or sorority experience preferred.
• Strong interpersonal and communication skills; ability to build rapport quickly.
• Organized and self-motivated with the ability to work independently.
• Willingness and ability to travel frequently.
• Access to reliable internet and personal transportation.
• Commitment to the organization’s mission and values.