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Harvard University

Chief Communications Officer

Closes:

672
Company Description

By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.

Why join the Harvard Kennedy School?

The John F. Kennedy School of Government at Harvard University is one of 12 graduate and professional schools at the university. Harvard Kennedy School's mission is to improve public policy and leadership so people can live in societies that are more safe, free, just, and sustainably prosperous. By combining cutting-edge research, the teaching of outstanding students, and direct interaction with practitioners, we have an impact on solving public problems that no other institution can match. When you work at Harvard Kennedy School, you make a difference.

Job Description

Job Summary:

The Chief Communications Officer (CCO) reports to the Dean of Harvard Kennedy School (HKS) and serves on the School's Leadership Team.

As Chief Communications Officer (CCO), you will motivate, lead, manage, and develop a talented team of 17+ staff that comprise Harvard Kennedy School's Office of Communications and Public Affairs (OCPA). In coordination with the Dean's Office, HKS research centers, and other key offices, you will design, execute, and assess integrated strategic communications that: (1) highlight the School's strategy and priorities for both internal and external stakeholders; (2) amplify the policy impact of the School, giving "voice" to research; (3) set a strategic direction to promote and market educational programs and events; and (4) strengthen and protect the School's institutional position and reputation. In addition, you will coordinate a network of 30+ communicators distributed across the School's research centers and programs. The CCO will approach this mission-centered work with a high degree of strategic thinking, creativity, and discretion; a commitment to open inquiry and supporting a diverse range of backgrounds, experiences, and points of view; a willingness to experiment and take calculated risks; and a commitment to leading, maintaining, and empowering an exceptional team.

Important Application Instructions: A complete application must include a resume and cover letter.

Job-Specific Responsibilities:

As CCO, you will:
  • Work closely with the Dean and Chief of Staff, as well as with other HKS senior administrators, faculty, and communications experts, in further developing and delivering an effective and innovative communications strategy that reflects and advances the School's HKS 2036 vision, strategy, and associated priorities.
  • By leveraging the skills and talents of the OCPA team, develop, execute, and assess integrated strategic communications programs encompassing editorial content creation, media relations, digital communications, executive communications, publications, brand management, and marketing campaigns, for both internal and external audiences, using various modalities and channels to reach different audiences.
  • Provide leadership and effective personnel management to the OCPA team, promoting collaborative interdisciplinary teamwork, experimentation, creativity, open communication, responsible self-direction, and professional development.
  • Act as chief spokesperson for the school with the media and oversee media relations (e.g., working with press, writing talking points and statements) for the School, to include proactive press outreach to drive the School's message and leadership in crisis communications situations.
  • Lead the HKS-wide communications affinity group (CAG), which includes communications staff from other administrative departments and HKS research centers, to ensure integration, collaboration, consistency, and improved cross-unit communication processes.
  • Strengthen relationships with communications professionals across the School and University.
  • Lead and strengthen coordination and alignment of priorities and information sharing between OCPA and leadership and communications/marketing staff in Professional and Lifelong Learning (Executive Education & Public Leadership Credential), Degree Programs and Student Affairs, and Alumni Relations and Resource Development.
  • Provide strategic guidance to support the enrollment goals of all academic programs, including Professional and Lifelong Learning.
  • Lead internal communications for HKS, working closely with and serving as a thought partner to the Dean and Chief of Staff.
  • Drive the development of a compelling and effective digital, video, and editorial presence, resulting in vibrant and responsive online communications, including on social media, that support School priorities and initiatives and advances the policy impact of faculty research. Work with the OCPA team to identify and proactively tell compelling narratives that fully capture diverse stories coming out of HKS and that reflect the School's commitment to viewpoint diversity and open inquiry.
  • Take a proactive approach to editorial content, marketing, media relations, social media, and owned digital and print platforms, ensuring that HKS messages and stories reach key target audiences and have impact.
  • With other senior administrators, maintain appropriate communications policies to ensure that privacy regulations, public safety efforts, and HKS-wide practices are understood and effectively implemented.
  • Work with the Dean's Office to ensure compliance with University use of name policies, including trademark, logos, and other graphic products where appropriate.
  • Employ appropriate metrics and analytics to measure impact of cross-channel communications initiatives.
  • Establish and sustain a productive relationship with Harvard Public Affairs and Communications and other communications staff across the University.
Qualifications

Basic Qualifications:

Bachelor's degree and at least 10 years of experience in progressively senior positions within the Communications field. Experience managing staff.

Application instructions: A complete application must include a resume and cover letter.

Additional Qualifications and Skills:

If you have some, but not all of the following attributes, you are encouraged to apply, as we value employees with a willingness to learn:
  • Graduate degree in public policy, communications, journalism, or a related field; and/or experience in higher education and/or government, including developing strategies to effectively communicate research to public and social sector audiences.
  • Aptitude at building relationships and navigating complex organizations and issues while advising and providing sound communications counsel at senior levels.
  • Ability to execute effectively and achieve change in a large, complex, decentralized, and mission-driven organization.
  • Experience experimenting with different communications modalities and multi-pronged approaches to reach different audiences.
  • Demonstrated savvy and success in media relations and brand and reputation management, including adeptness at managing press and media opportunities, and proven effectiveness in employing social media and other digital technologies; and familiarity with marketing campaigns.
  • Substantial experience responding to and managing communications in response to crises.
  • Ability to judiciously build consensus, persuade, negotiate, and manage relationships across a diverse group of internal and external constituents, and decisively problem-solve in a fast-moving, decentralized organization.
  • A successful track record as a leader, hands-on manager, and strategist; a highly visible and accessible management style with strong people and relationship skills; a commitment to fostering a sense of belonging and community; and a genuine willingness to listen.
Additional Information
  • Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position
  • Pre-Employment Screening: Identity, Education
Application instructions: A complete application must include a resume and cover letter.

Work Format Details

This position has been determined by school or unit leaders that all duties and responsibilities must be performed at a Harvard or Harvard-designated location. Certain visa types may limit work location. Individuals must meet work location sponsorship requirements prior to employment.

Salary Grade and Ranges

This position is salary grade level 062. Please visit Harvard's Salary Ranges to view the corresponding salary range and related information.

Benefits

Harvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:
  • Generous paid time off including parental leave
  • Medical, dental, and vision health insurance coverage starting on day one
  • Retirement plans with university contributions
  • Wellbeing and mental health resources
  • Support for families and caregivers
  • Professional development opportunities including tuition assistance and reimbursement
  • Commuter benefits, discounts and campus perks
Learn more about these and additional benefits on our Benefits & Wellbeing Page.

EEO/Non-Discrimination Commitment Statement

Harvard University is committed to equal opportunity and non-discrimination. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.

Harvard has an equal employment opportunity policy that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's non-discrimination policy. Harvard's equal employment opportunity policy and non-discrimination policy help all community members participate fully in work and campus life free from harassment and discrimination.

Job details

Title
Chief Communications Officer
Employer
Harvard University
Location
Massachusetts Hall, Cambridge, MA 02138, USA
Published
Sep 15, 2026
Closes:
Nov 14, 2026
Job type
Full time, Executive
Field
Executive Directors / C-level

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About the employer

Harvard University Jobs

Harvard University

4.0 Star Employer Ranking

Harvard University offers a diverse range of job and work opportunities across various categories, reflecting its status as a leading academic and research institution. These opportunities cater to different skill sets, academic backgrounds, and career stages. Harvard University Academic Positions - click here . Harvard University Staff Jobs - click here . The main types of jobs and work opportunities at Harvard: 1. Faculty and Academic Positions Tenure-Track Faculty : These roles include assistant, associate, and full professors across Harvard’s schools (e.g., Faculty of Arts and Sciences, Harvard Medical School, Harvard Business School). Faculty engage in teaching, research, and service. Qualifications typically include a Ph.D. or equivalent terminal degree, a strong research portfolio, and teaching experience. Openings vary by department and school, with competitive hiring processes. Non-Tenure-Track Faculty : Includes lecturers, preceptors, and visiting professors. These roles focus primarily on teaching or short-term research projects and may require a Ph.D. or significant expertise in the field. Research Appointments : Postdoctoral fellowships, research associates, and scientists work on cutting-edge research in fields like medicine, engineering, humanities, and social sciences. These positions often require advanced degrees and are funded through grants or specific research programs. 2. Administrative and Professional Staff Administrative Roles : These include positions in academic administration (e.g., deans’ offices, registrar, admissions), student services, and program management. Examples include academic program coordinators, admissions officers, and financial aid advisors. These roles often require a bachelor’s or master’s degree and relevant experience. Professional Staff : Harvard employs professionals in areas like human resources, finance, communications, development (fundraising), and alumni relations. Examples include HR specialists, financial analysts, and marketing managers. These positions typically require specialized skills or certifications. Executive and Leadership Roles : Senior positions like directors, department heads, or executive administrators oversee operations in specific units or schools. These roles demand extensive experience and leadership skills. 3. Research and Laboratory Staff Research Support Staff : Includes lab managers, research technicians, and data analysts who support faculty and postdoctoral researchers in labs across disciplines like biology, chemistry, physics, and medicine. These roles often require technical skills, such as proficiency in lab equipment or data analysis software. Clinical Research Roles : At Harvard Medical School and affiliated hospitals, clinical research coordinators and specialists support medical and health-related studies. These positions may require certifications like Good Clinical Practice (GCP) training. 4. Technical and IT Staff Information Technology : Harvard employs IT professionals for roles like systems administrators, software developers, cybersecurity analysts, and data scientists to support its technological infrastructure. These positions require expertise in areas like cloud computing, AI, or network management. Library and Information Services : Harvard’s extensive library system hires librarians, archivists, and digital resource specialists. These roles often require a master’s degree in library science or related fields. 5. Support and Operations Staff Facilities and Operations : Includes roles in maintenance, custodial services, groundskeeping, and security. These positions ensure the smooth operation of Harvard’s campus and may not require advanced degrees but often need specific training or certifications. Dining and Hospitality : Harvard’s dining services employ chefs, food service workers, and catering staff to support campus dining halls and events. Administrative Support : Roles like executive assistants, office managers, and receptionists provide critical support to departments and faculty. 6. Student and Temporary Opportunities Student Employment : Harvard offers on-campus jobs for students, including work-study positions in libraries, dining halls, labs, and administrative offices. These roles are typically part-time and designed to accommodate academic schedules. Temporary and Seasonal Work : Temporary roles, such as event staff or short-term project assistants, are available for non-students as well. These are often listed through Harvard’s temporary staffing services. 7. Medical and Healthcare Roles Clinical and Healthcare Staff : Through Harvard Medical School and affiliated hospitals (e.g., Massachusetts General Hospital, Brigham and Women’s Hospital), opportunities exist for physicians, nurses, medical technicians, and other healthcare professionals. These roles require medical licenses or certifications. Public Health Professionals : The Harvard T.H. Chan School of Public Health employs researchers, policy analysts, and program managers focused on global health initiatives. 8. Creative and Media Roles Arts and Culture : Harvard’s museums (e.g., Harvard Art Museums) and cultural institutions hire curators, educators, and exhibition staff. The American Repertory Theater employs artists, stage managers, and production staff. Communications and Media : Roles in writing, graphic design, social media, and public relations support Harvard’s outreach and branding efforts. Key Characteristics of Harvard Jobs Diversity of Roles : Harvard’s workforce spans academic, administrative, technical, and operational functions, with opportunities for both entry-level and highly specialized professionals. Competitive Benefits : Harvard offers comprehensive benefits, including health insurance, retirement plans, tuition assistance, and professional development. Faculty and staff also gain access to Harvard’s libraries, museums, and cultural events. Global Impact : Many roles, especially in research and public health, contribute to global advancements in knowledge and policy. Location : Most positions are based in Cambridge or Boston, Massachusetts, with some remote or hybrid options, particularly for administrative and IT roles. How to Find Opportunities Harvard Careers Portal : The primary resource for job listings is Harvard’s Human Resources website (hr.harvard.edu/jobs), which lists openings for faculty, staff, and temporary roles. School-Specific Listings : Each Harvard school (e.g., Harvard College, Harvard Law School) may post specialized positions on their websites. Networking and Referrals : Many academic and research roles are filled through professional networks or direct outreach to departments. X Platform : Searching for “Harvard University jobs” on X can reveal real-time discussions, job postings, or employee experiences, though these should be verified through official channels. Additional Notes Qualifications : Requirements vary widely. Faculty roles typically need advanced degrees, while support roles may prioritize experience or specific skills. Work Environment : Harvard emphasizes diversity, inclusion, and collaboration, with opportunities for professional growth and community engagement. Application Process : Most positions require an online application through Harvard’s careers portal, including a resume, cover letter, and sometimes additional materials like teaching statements or research portfolios.

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