Clinic Administration Officer

The clinic provides counselling and group services to aged care residents, residential care staff and families of residents across Australia. The clinic operates nationally and is Australia’s largest university-based mental health service for older adults living in residential care.

As the Clinic Administration Officer, you will support the activities of the clinic and be passionate about working with older adults, aged care staff and families, and making a difference within the aged care sector. We are seeking a professional with strong coordination and planning skills, who has the confidence to take initiative and follow through with tasks; clear communication with clients, referrers and team members; strong attention to detail and a confident approach to design principles and social media engagement. You will be expected to function as a member of an interdisciplinary team to fulfil project objectives.

About You

To be suitable for this role you will need to have experience in the below key accountabilities:

• Excellent organisational and time management skills, along with the ability to prioritise activities, manage competing priorities as well as respond to ad hoc and time critical requests while meeting deadlines.
• Demonstrated experience with front desk duties (e.g., reception tasks).
• Excellent interpersonal skills, with the ability to communicate, liaise and work with people at all levels, both internal and external to the University with tact, maturity and appreciation of sensitive issues.
• High standard of professionalism, autonomy and initiative.
• Highly proficient computer skills, in particular MS Office Word, Excel, Outlook.
• Experience in promoting events/services via social media (e.g. LinkedIn or similar).
• Experience working in the aged care system is preferred.

Qualifications

• Extensive relevant administration experience; and or completion of a bachelor’s degree.

About Swinburne University of Technology

Swinburne’s strategy draws upon our understanding of future challenges. We choose to build Swinburne as the prototype of a new and different university – one that is truly of Technology, of Innovation and of Entrepreneurship. We are committed to a differentiated university proposition in education and research.

Our Ad Astra strategy is the cornerstone of Swinburne’s bold ambition to lead globally in technology-driven education and research. This strategy positions us to create transformative solutions, empower learners, and partner with industry to thrive in an ever-changing world.

What We Offer You!

• Work your way with flexible working arrangements, including hybrid options and generous parental leave to support a balanced lifestyle.
• Exclusive staff discounts, including discounted Medibank health insurance, 50% off Swinburne courses and other partner offers.
• Swinburne offers 17% super and salary packaging options, including car leasing and extra super contributions.

Want to learn more? Head over to our benefits page!

To Apply

Please submit the following:

• CV
• Cover Letter
• Responses to the Key Selection Criteria

To review the Position Description and to apply, please scroll down to the bottom of the page.

If you are viewing this advert from an external site, please click ‘apply’ and you will be redirected to Swinburne’s Jobs website to access the Position Description at the bottom of the page.

Please Note: Appointment to this position is subject to passing a Working with Children Check and a National Police Check.

If you are experiencing technical difficulties with your application, please contact the Swinburne Talent Acquisition Team on talentacquisition@swin.edu.au

Applications Close: Friday, 6 November 2026 at 11:30pm.

Swinburne offers flexible working options contained in our leave and parenting/carer policies to support work-life balance.

Diversity, Equity and Inclusion

Swinburne has become a world-class university, driving social and economic impacts through science, technology, and innovation. As a dual-sector university, our vision is for people and technology working together to build a better world.

Central to our vision is our commitment to diversity, equity, and inclusion. We pride ourselves on being an equal opportunity employer focused on attracting, retaining, and developing great talent. We work to remove barriers related to gender identity, culture, ethnicity, sexual orientation, disability, and age.

Swinburne is proud to be recognised as an AWEI Gold Employer, reflecting our commitment to creating an inclusive workplace where LGBTQIA+ employees, students and communities can thrive.

We strongly encourage applicants from diverse Aboriginal and Torres Strait Islander communities. Our Moondani Toombadool Centre leads our Indigenous education and culture at Swinburne, guided by community wisdom and leadership.

We support applicants with disabilities, and reasonable adjustments can be requested at any stage of the recruitment process.

For reasonable adjustment requests - including accessible formats of the position description, application form, or other documents, please contact talentacquisition@swin.edu.au or call +61 3 9214 3550. Please note: this phone number is for disability and reasonable adjustment enquiries only. General enquiries about the role can also be emailed to talentacquisition@swin.edu.au.

Victoria’s Commitment to Action: Improving international student employment outcomes.

As a signatory to Victoria’s Commitment to Action, Swinburne seeks to remove barriers to international graduate employment. We welcome and encourage applications from international graduates.

As a Circle Back Initiative Employer, we commit to responding to every applicant.

Click here for the Position Description

How to apply

• Start your application by clicking the "begin" button.