Clinic Coordinator - Pediatrics (Academic Pediatrics)

Scheduled Hours

40

Position Summary

Position serves as the initial and primary contact person for the Pediatric Rehabilitation Medicine program within the division of Academic Pediatrics. Responsibilities include answering and screening all calls, scheduling appointments, completing prior authorizations, and maintaining various clinic schedules. Individual will utilize EHR to manage records and require substantial use of medical terminology.

Job Description

Primary Duties & Responsibilities:

• Schedules appointments and procedures for patients for Pediatric Rehabilitation Medicine, as well as coordinating appointments with other specialties.
• Coordinates administrative and clinical support services such as patient calls, processing and paperwork related to prescription refills, patient appointments, referrals and prior authorizations.
• Answers telephones, takes messages, and screens patient inquiries, providing information according to departmental procedures and policies.
• Serves as a liaison between community agencies, patients, physicians, and staff, providing routine information to patient inquiries. Processes paperwork for patients from other providers and community agencies and hospitals.
• Transcribes medical documents, such as physician's letters, correspondence; completes requisitions/orders per WashU guidelines.
• Prepares patient charts.
• Performs other duties as assigned, including providing support to all Academic Pediatric service lines during peak times, vacations and illnesses.

Working Conditions:

Job Location/Working Conditions:

Normal office environment.

Physical Effort:

Typically sitting at desk or table.

Repetitive wrist, hand or finger movement.

Equipment:

Office equipment.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education:

High school diploma or equivalent high school certification or combination of education and/or experience.

Certifications/Professional Licenses:

No specific certification/professional license is required for this position.

Work Experience:

Clinical Office, Including Supervision (5 Years)

Skills:

Not Applicable

Driver's License:

A driver's license is not required for this position.

Preferred Qualifications

Education:

No additional education unless stated elsewhere in the job posting.

Certifications/Professional Licenses:

No additional certification/professional licenses unless stated elsewhere in the job posting.

Work Experience:

College Or Business School (2 Years)

Skills:

Clinical Administration, Communication, Computer Literacy, Customer Service, Decision Making, Epic Systems, Interpersonal Communication, Medical Terminology, Microsoft Office 365, Multitasking, Office Equipment, Organizing, Patient Services, Troubleshooting, Verbal Communications, Written Communication

Grade

C08-H