College Membership and Accommodation Administrator

Durham University - Administrative

The Role and the Department

The College Membership and Accommodation Office’s purpose is to ensure that all Durham University students are allocated openly and fairly to a College for membership and to provide information and support to students seeking University managed accommodation.

Every Durham University student, full-time, part-time, undergraduate and postgraduate is allocated membership of a Durham college with many new full-time students also applying for University accommodation. The Office provides information on student housing to the Division and links with offices across the Division and wider University to ensure the Division contributes effectively to the University's strategic aims.

You will work closely with and be responsible to the College Membership and Accommodation Manager. You will need to be highly organised, pro-active and able to work independently. You will have a high level of administrative competence and will have experience of working in a pressurised environment, preferably within Higher Education.

You will manage the daily running of college allocations with regard to all aspects of the admissions and college membership process and be responsible for dealing directly with student accommodation queries. The role requires a high level of responsibility and initiative, and the ability to work with minimal supervision.

You will be working with staff across the University and often with confidential issues and documents requiring the highest levels of discretion and professionalism.

The role involves working with current and prospective students and their parents as well as Purpose Built Student Accommodation providers. You will use the Banner student record system extensively, and knowledge or a willingness to become familiar with the University financial and procurement systems is required.